6.PictureMate prints a page showing a nozzle check pattern. (If the pattern has gaps, you need to clean the print head; see Improving Print Quality.)

■If the check page printed, the problem isn’t with PictureMate. It may be your memory card, software settings, interface cable, or computer, or your software may not be installed correctly. Try the suggestions in Software Installation Problems and Memory Card Problems.

■If the check page did not print, PictureMate may have a problem. Try the suggestions in Printing Problems.

■If nothing works, contact your dealer or Epson as described in Where To Get Help.

7.After examining the check page, remember to turn off PictureMate and reconnect its cable to your computer, if desired.

Software Installation Problems

You’re having problems installing the PictureMate software.

■Carefully follow the installation instructions in the Using PictureMate With a Computer booklet. Do not connect PictureMate to the computer until you are instructed to connect it. Then connect the USB cable securely to the PictureMate and the computer. Also make sure your system meets the requirements listed in System Requirements.

■Close your other programs, including any screen savers and virus protection software, and install the software again.

■If your PictureMate icon doesn’t appear in the Macintosh OS 9 Chooser, you may have too many items in the Chooser. Delete any unused items and check the Chooser again.

■If you are using Macintosh OS X and you do not see PictureMate listed in the Format for menu under Page Setup, you may need to set up PictureMate in Print Center or the Printer Setup Utility. See the Using PictureMate With a Computer booklet for instructions.

■For Windows 2000, if you see an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.

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