You see a hard disk drive error when you start your system.

Run SETUP and check that your system’s auto-sensing feature is detecting the correct drive type. If auto-sensing is embled and SETUP displays information that does not match your drive, you may need to define your own drive type. See chapter 1.

Make sure the jumpers on the system board are set correctly. Jumpers J14 and J16 enable or disable the IDE hard disk drive controller. See Chapter 3 for jumper information.

Make sure the jumpers on the hard disk drive are set correctly. See the documentation that came with the drive for more information.

You are unable to store data on the hard disk drive.

If the hard disk drive has been in low-power standby mode, make sure the drive has had time to achieve its full operating speed before you try to write data to it.

If your drive was not configured, make sure you have partitioned and formatted the drive correctly for your operating system. See your operating system manual for instructions.

Also, make sure your hard disk drive has been physically formatted by the manufacturer. (All EPSON-supplied drives are physically formatted at the factory.) If it has not been physically formatted, use the format utility that came with the drive to format it before you partition it or install the operating system.

Note that a physical format is different from the action of commands such as MS-DOS FORMAT.

Troubleshooting 5-9