■Try turning off PhotoEnhance (Windows). Also check if you’re using a special effect that alters image colors, like Sepia.

■Change the Gamma setting (Macintosh); see page 39.

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the Photoshop color management instructions on page 53. If your photos have a dark, underexposed and/or yellow-brown cast or a light, overexposed and or light-blue cast after using color management, see the solutions on page 62.

Paper Problems

Paper doesn’t eject fully or is wrinkled.

■If the paper doesn’t eject fully, you may have set the wrong paper size. Press the ) paper button to eject the paper, then select the correct paper size.

■If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new paper.

Paper sheets don’t feed correctly.

■If paper doesn’t feed or multiple pages feed, remove it from the sheet feeder. Fan the edges of the sheets, reload them against the right side of the feeder, and slide the left edge guide against the paper, but not too tightly. Don’t load paper above the arrow on the left edge guide.

■If you are loading multiple sheets of matte paper that are larger than letter-size, use the matte paper support. See page 15.

Paper sheets jam in the printer.

Press the ) paper button to eject the jammed paper. If that doesn’t work, try the following:

1.Turn off the printer.

2.Remove any jammed paper from the printer’s output tray.

Solving Problems 101