Miscellaneous Problems

The image is inverted, as if viewed in a mirror.

Turn off Mirror Image in the printer software or the mirror setting in your program. See page 31 (Windows) or page 39 (Macintosh) for instructions.

The printer prints blank pages.

Make sure your printer is selected in the Print window, or in the Macintosh Printer Setup Utility or Print Center.

Clean the print head; see page 79 for instructions.

You see incorrect characters.

Make sure the interface cable is securely connected at both ends and meets the system requirements on page 107.

Make sure your printer is selected in the Print window, or in the Macintosh Printer Setup Utility or Print Center.

If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead.

The margins are incorrect.

Make sure the paper settings are correct for your paper size. See page 28 (Windows) or page 33 (Macintosh).

Choose the correct margins for your paper size. The margins must be within the printable area of the page; see “Printer Specifications” in your on-screen Reference Guide.

Place your paper against the right side of the feeder with the left edge guide snug against it.

Make sure the Borderless setting is set correctly for your margins; see page 43 for roll paper or page 49 for cut sheets.

Solving Problems 103