Printer Lights

The table below summarizes the functions of the printer lights. To diagnose problems indicated by the printer lights, see below.

Light

Meaning

 

 

Red ) paper out

On: printer is out of paper, multiple sheets have fed, or the wrong

 

size sheet has fed.

 

Flashing: paper isn’t loaded for the currently selected paper path,

 

or paper is jammed.

 

 

Red H ink (eight)

On: an ink cartridge is empty, or the Photo Black or Matte Black

 

cartridges were swapped during printing.

 

Flashing: an ink cartridge is low on ink.

 

 

Green P power

On: printer is turned on.

 

Flashing: printer is receiving a print job, printing, replacing or

 

charging ink, or cleaning the print head.

 

 

Diagnosing Printer Problems

First, check the printer’s lights (see below) or run a printer check (see page 96).

Lights

Explanation

 

 

Green P power light

The printer is receiving a print job, printing, replacing or

flashes

changing, or cleaning the print head.

 

 

Red H ink light flashes

An ink cartridge is low on ink. Make sure you have a

 

replacement cartridge, then follow the steps on page 84 to

 

install it.

 

 

Red H ink light on

An ink cartridge is out of ink, not installed, not installed

 

correctly, or is not compatible with the printer. Follow the

 

steps on page 84 to install or reinstall the cartridge

 

correctly.

 

The Photo Black or Matte Black cartridges were swapped

 

during printing. Replace the original cartridge type in use

 

before the error occurred.

 

 

94 Solving Problems