Problems and Solutions
Setup and Software Installation ProblemsThe printer makes noise after ink cartridge installation.■When you install ink cartridges, the printer must charge its print head for about two and a half minutes. Wait until it’s finished (the green P power light stops flashing) before you turn off the printer, or it may use excess ink the next time you turn it on.
■Make sure the ink cartridges are inserted completely, the ink cover is closed, and no packing material remains in the printer. Turn off the printer, wait a moment, then turn it back on to clear the error.
You’re having problems installing or using the printer software.■Make sure your printer is turned on and its cable is securely connected at both ends. Follow the installation steps on the Start Here sheet, and make sure your system meets the requirements on page 103.
■Close other programs, including screen savers and virus protectors, and install again.
■Make sure you added all your printer features to Macintosh OS X Print Center. See the Start Here sheet for instructions.
■If the SP R800 icon doesn’t appear in the Macintosh Chooser, you may have too many items in the Chooser. Delete any unused items.
■If you see an error message with Windows 2000, you may not have software installation privileges. Contact your System Administrator.
■If you’re using Windows and the USB port, make sure your system was not upgraded from Windows 95; the USB driver may not install correctly.
■If you’re printing over a network, see your
■In Windows, make sure your printer is selected as the default printer in the Printers utility.
Solving Problems 93