Quality ProblemsYou see banding (light lines).

Clean the print head; see page 77 for instructions.

Select a higher print quality and turn off High Speed mode; see page 23 (Windows) or page 31 (Macintosh).

Select the correct Type or Media Type setting for your paper; see page 34.

Make sure the printable side of the paper is face up; it’s usually whiter or shinier.

The ink cartridges may need replacing; see page 80.

Align the print head as described on page 85.

Your print is blurry or smeared.

Make sure your paper isn’t damp, curled, or loaded face down (load new paper face up).

Use a support sheet with special paper, or try loading your paper one sheet at a time.

Make sure your paper meets the specifications listed in the on-screen Reference Guide.

Use Epson papers for proper saturation and absorption of Epson inks. If you use a paper not listed as a Type or Media Type setting in your printer software, you may see smears, roller marks, misting, or other problems in your printouts.

Align the print head as described on page 85.

Select the Thick paper and envelopes checkbox in your printer software. Access the setting from the printer settings window as follows:

Windows: Click Maintenance and select Printer and Option Information.

Mac OS X: Select Extension Setting from the pull-down menu.

Mac OS 8.6 to 9.x: Click Custom, then click Advanced.

Solving Problems 95