Error messages (continued)
Message | Light | Explanation | Response |
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PAPER JAM | Paper Out | Paper has jammed in | |
| light flashing | the printer. | more information. |
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PAPER NOT CUT | Paper Out | Roll paper was not cut | Cut the paper manually, then remove the cut |
| light flashing | completely. | paper from the printer. Reload paper, as |
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| Cut paper did not fall | Remove the cut paper from the printer. Reload |
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| off. | paper. |
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PAPER NOT | Paper Out | Paper slipped and fed | Reload paper, making sure the edges are |
STRAIGHT | light flashing | into the printer at an | straight and aligned with the vertical row of |
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| angle. | holes at the paper exit. |
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PAPER OUT | Paper Out | No paper is loaded. | Load paper. |
| light on |
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| Paper ran out. | Remove any printouts or paper remaining in the | |
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| printer and load more paper. |
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| If the message appears during a print job, reset |
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| the printer by pressing the Pause button for 3 |
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| seconds. Then load paper and resend the job. |
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LOWER PAPER | Paper Out | Paper set lever was | Push the paper set lever all the way in, to the |
SET LVR | light on | released during the | secured position. Start printing again from the |
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| printing process or | beginning for best results. |
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| another operation. |
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RELOAD PAPER | Paper Out | Paper could not be | Remove the paper. Reload it so that the bottom |
| light on | reversed into the | edge is straight and aligned with the vertical |
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| printing position. | row of holes at the paper exit. |
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| Image is too wide for | Resize your image or load wider paper. |
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| the paper loaded in the |
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| printer. |
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| Paper is not fully | Cut the paper at the paper insertion slot, then |
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| ejected. | reload paper. |
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| PAPER NOT CUT error | Reload paper. |
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| was cleared. |
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REMOVE PAPER Paper Out | Paper is too thick for |
light on | head cleaning. |
Pull the paper set lever out to remove the paper. Head cleaning automatically starts. After cleaning, reload paper.
SERVICE REQ. | All lights | An error has occurred. Note the error number, and turn the printer off |
<error number> | flashing | and then on. If the message remains, contact |
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| EPSON as described on page 4. |
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