Chapter 4
Troubleshooting
You should not encounter any serious difficulties with the Equity I+, but if anything out of the ordinary does happen, this section should help. Such a situation usually requires nothing more than repeating a software procedure, correcting an operating system error, or resetting the computer.
Most of the minor difficulties you might encounter can be resolved by one of the suggestions below. If none of these solves the problem, consult an Epson dealer about servicing the computer.
WARNING: If the computer has to be turned off for any reason, always wait at least five seconds before switching it back on. Turning it off and on rapidly can damage the computer.
The Computer Fails to Start Up
If the computer does not start up when you press the power switch on, follow these steps to find a solution:
1.Check to see if the power indicator on the main unit is lit. If it is not, remove any disks and turn the power off. Wait five seconds and turn the power back on.
2.If the lamp still does not come on, turn the power switch off. Then check to see that the power cable is securely connected to the electrical outlet. Try turning the power switch on again.
3.If this fails, check the electrical outlet. Plug a portable lamp into the outlet you are using for the computer, and turn it on to see if it supplies power.
The Video Display Does Not Appear
If the computer starts up but no image appears on the screen, follow these steps to find a solution:
1.Check to see that the power indicator on the monitor is lit. If it is not, turn the power off, wait five seconds, then turn the power back on. Wait to see if the display screen appears.