ERAE Electronics Industry none manual Maintenance and Service, Trouble shooting

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Maintenance and Service

Trouble shooting

In case a problem occurs with your LCD TV, please take the following steps first.

If you still have the problem, turn the power off and contact your dealer or an authorized service center.

Screen related Matters

 

 

 

 

 

 

 

Problem

Action

 

 

 

The screen does not appear.

Is the power plug pulled out? Insert the power plug. Turn the main

 

 

 

 

power button on and press the power button of the remote controller.

 

 

 

The screen appears too

This problem occurs for a brief time in the process of

 

 

 

slowly after the power is turned on.

image elimination processing in order to hide temporary screen noise

 

 

 

 

that occurs when the power is turned on. But if the screen does not

 

 

 

 

come after 1 minute has passed, contact your dealer or an

 

 

 

 

authorized service center.

 

 

 

Screen is too bright or too dark.

Perform brightness adjustment or Contrast adjustment. (Please refer

 

 

 

 

to page 29)

 

 

 

 

 

 

 

 

Screen is too large or too small.

Adjust the screen size. (Please refer to page 34)

 

 

 

 

 

 

 

 

Stripes appear on the screen

Stop using wireless telephones, hair driers and electric drills.

 

 

 

and it shakes.

 

 

 

 

 

 

 

Simultaneous Screen

Check that LCD TV and external equipment are connected.

 

 

 

Check the inputs of simultaneous screen by pressing sub-screen

 

 

 

does not appear.

 

 

 

 

selection.

 

 

 

The screen does not move.

Press the STILL button. (Please refer to page 38) Check if the Pause

 

 

 

 

button is pressed on external equipment.

 

 

 

 

 

 

 

 

Computer Input Screen is abnormal.

Perform manual fine adjustment (Please refer to page 21).

 

 

 

 

 

 

 

 

Automatic Turn On does not work.

Automatic Turn On function works only when turning the LCD TV off

 

 

 

with the remote controller or Standby button.

 

 

 

 

 

 

 

 

 

 

 

 

Sound related Matters

 

 

 

 

 

 

 

 

 

Problem

Action

 

 

Screen appears, Voice is not heard

1. Press the "Mute"button. (page 25)

 

 

 

 

2. Increase the sound by pressing volume adjustment button.

 

 

 

 

3. Check if voice terminal of external input is connected properly.

 

 

 

 

4. Check if speaker cables are connected properly.

 

 

 

 

5. If it is on PIP mode, convert audio of main screen and sub screen by

 

 

 

 

pressing S.SELECT.

 

 

 

 

6. Select and check the other input.

 

 

 

 

If the sound still does not work and the other channels are the same after

 

 

 

 

you have done as the above, contact your dealer or an authorized

 

 

 

 

service center.

 

 

 

 

7. Check if the headphone jack gets pluged in.

 

 

 

 

8. Check if the speaker on/off selection at "On" in sound mode.

 

 

 

 

 

 

 

Lots of noise (static) occurs.

When connecting a Set-Top-Box, check that it is on stereo broadcasting. If it

 

 

 

 

is, the TV program may not be available or the reception may be bad.

 

 

 

 

Check the audio source with another player. If that source is good, contact

 

 

 

 

your dealer or an Authorized service center.

 

 

 

 

 

 

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ERAE Electronics Industry none manual Maintenance and Service, Trouble shooting