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Introduction |13
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6AM to
6PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number and
proof of purchase.
Visit Epson’s support website at epson.com/support and select your product
for solutions to common problems. You can download drivers, firmware,
and documentation, get FAQs and troubleshooting advice, or e-mail Epson
with your questions.
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should meet these requirements:
•IBM®-compatible PC with a Pentium® 4, 2 GHz or higher processor
recommended
•Microsoft® Windows® 7, Windows Vista®, WindowsXP Professional x32
Edition, Windows XP Professional x64 Edition, or Windows XP
•At least 2GB of RAM (4GB or more recommended)
•At least 50GB of free hard disk space for software and processing files
•Quad-speed (4×) CD-ROM or DVD drive for installing the printer
software
•For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B,
(printer), up to 10 feet long
•For Ethernet connection: Standard Ethernet 100Base-T/10Base-TX
•SVGA (800 × 600) or higher resolution
SM
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call the
Professional Imaging
support line at
(562) 276-1305.
Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (3 m)
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to run the
printer at full speed.