Cannot output 96kHz or 88.2kHz digital audio.

eCheck that the Audio Digital Out setting is set to “Down Sample OFF” (see page 37).

eSome copy protected discs do not output high sampling rate digital audio.

No DTS audio output.

eWhen your amplifier is not equipped with DTS decoder, set the DTS setting to “PCM”. Or press the AUDIO button to select any other audio (see page 37, 24).

eWhen playing back a DTS-CD, set the CD Digital Direct setting to “Normal” (see page 31).

eCheck the setting of your amplifier.

Noticeable difference in DVD, CD and SACD’s volume.

eThat is because DVDs, CDs and SACDs use different recording methods.

No picture/distorted picture

eCheck the connection to the television (monitor)

eCheck the operating instructions for the television (monitor) to make sure that you have the right input selected, etc.

eUse the VIDEO ON button of the remote control unit to turn the video on (see page 27).

eIf you are using a DVI-D connection, make sure it is configured correctly (see page 26).

eIf you are using a component or D1/D2 connection, make sure it is configured correctly (see page 39).

eMake sure that the PAL-NTSC conversion setting matches the television/monitor.

eWhen your television/monitor isn’t compatible with Progressive scan, never set the Component Video setting to “Progressive” (see page 39).

Picture noise.

eIf video from this system has to go through your VCR to get to your TV, the copy-protection applied to some DVD programs could affect picture quality. Please connect the unit directly to your TV.

The image is distorted or monochromatic.

eThe color system selected does not match your TV (see page 7).

eAdjust the aspect ratio to correspond to the television/monitor in use (see page 38).

eIf using an S1/S2 S-Video connection, you may need to set the output signal to “S1” (see page 38).

The aspect ratio of the screen cannot be changed.

eThe aspect ratio might be fixed by the disc.

Screen is suddenly stretched when the Setup screen is opened.

eIf the Setup screen is opened during playback of a DVD being viewed in the letter box format, the screen may switch to the wide screen format. This is not a malfunction. The screen will return to normal when the Setup screen is closed.

DISPLAY button doesn’t work.

No message appear on the screen.

eSet the On Screen Display option to “ON” (see page 40).

ANGLE mark doesn’t appear on the screen.

eSet both the Angle Indicator option and the On Screen Display option to “ON” (see page 40).

Picture and sound don’t match up.

eUse the lip sync feature to adjust the relative timing of picture and audio (see page 25).

The CLOCK MODE button flashes and the display shows “No Word!”

eThe word sync mode is selected, but there is no clock source. Turn the word sync mode off (see page 27).

eNo word clock is being received. Check cables, connections, and settings of the clock generator.

The CLOCK MODE button flashes and the display shows “WRD UNLCK!”

eInvalid word sync signal is received. Check the setting of the clock generator.

If normal operation cannot be obtained, unplug the power cord from the outlet and plug it again. This resets the internal micro-computer which can be disturbed during electrical storms, power interruptions, et cetera.

Beware of condensation

When the unit (or a disc) is moved from a cold to a warm place, or used after a sudden temperature change, there is a danger of condensation; vapor in the air could condense on the internal mechanism, making correct operation impossible. To prevent this, or if this occurs, leave the unit turned on for one or two hours. Then the unit will stabilize at the temperature of its surroundings.

Maintenance

If the surface of the unit gets dirty, wipe with a soft cloth or use diluted neutral cleaning liquid. Be sure to remove any fluid completely. Do not use thinner, benzine or alcohol as they may damage the surface of the unit.

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Esoteric D00864200A manual Beware of condensation, Maintenance