ENGLISH

Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.

Problem

Cause

Solution

 

 

 

Motor will not start

Electric Plug

• Push plug securely into outlet

 

 

• Try another outlet

 

 

• Check circuit breaker

 

 

 

Motor stops suddenly

Thermal Cut Off

• Refer to page 2

 

 

 

Does not clean the carpet or floor

Filters

• Clean or replace filters. Hint: If picking up fine dust, the filters may

 

 

not look dirty, but a fine substance tends to reduce suction when

 

 

it blocks the airflow through the filter(s). Page 10-12

 

Dust Cup

• Empty dust cup. Check to insure cup is properly seated and secured

 

 

with lever engaged. Hint: Be sure both top & bottom filters are in place

 

Hose

• Be sure hose adapter is secure on back of cleaner. Page 18.

 

 

• Remove any blockages from the hose that restricts the airflow. Page 18.

 

 

• Check to see that the end of the hoseis firmly pressed into the hose

 

 

retainer in the hood of the vacuum. Page 18.

 

 

• Check base hose and long hose. Page 18.

 

Belt

• Replace a broken, cut, loose or out of shape belt. Page 14.

 

Brushroll

• Clean hair and thread from bristles and end cap area.

 

 

• Replace brushroll if bristles are worn. Page 14.

 

 

 

No suction at the end of hose

Hose Adapter

• Be sure hose adapter is secure. Page 18.

 

Filters

• Clean or replace filters. Hint: If picking up fine dust, the filters may

 

 

not look dirty, but a fine substance tends to reduce suction when

 

 

it blocks the airflow through the filter(s). Page 10-12.

 

Hose

• Remove any clogs from hose that restricts the airflow. Check base

 

 

hose and long hose. Page 18.

 

Dust Cup

• Empty dust cup. Check to insure cup is properly seated and secured

 

 

with lever engaged. Hint: Be sure both top & bottom filters are in place.

 

 

Page 10-12.

 

 

 

Headlight not working

Lightbulb

• Replace lightbulb. Page 16.

 

 

 

Noise from the brushroll area

Brushroll

• Remove hood and clean debris or items from the brushroll area.

 

 

Page 14.

 

Belt

• Replace a broken, cut, loose or out of shape belt. Page 14.

 

 

 

Cleaner is hard to push

Cleaner Height Setting

• Put handle in operating position. Tilt the cleaner back to raise the

 

 

front wheels off the floor. Then turn the knob to a higher setting.

 

Belt

• Replace a broken, cut, loose or out of shape belt. Page 14.

 

 

 

Cleaner height knob will not turn

Cleaner Height Setting

• Hint: Put handle in operating position. Tilt the cleaner back to

 

 

raise the front wheels off floor. Then turn the knob. Page 8.

 

 

 

Missing parts or questions

 

• Call 1-800-282-2886 between 8 a.m. to 7:30 p.m. (CST), Monday-

 

 

Friday and 10 a.m. to 6:30 p.m. (CST) Saturday. Know the model

 

 

and serial numbers when you call.

 

 

 

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Eureka 2970, 2999, 2969 manual Problem Solving Cause Solution
Page 19 Page 21

2970, 2969, 2999 specifications

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