Eureka 5800, 5829, 5700, 5739 warranty Solving, Guide

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM		CAUSE		SOLUTION
Motor will not start.	✓ Electric Plug		Push plug securely into outlet.
			Try another outlet.
			Check circuit breaker.
Motor suddenly stops.	✓ Thermal Cut Off		Page 6.
Does not clean the carpet	✓ Filters		Clean or replace the filters. Hint: If picking up fine
or floor.			dust, the filters may not look dirty but a fine substance
			tends to reduce suction when it blocks the airflow
	✓ Dust Bag		through the filter(s).
			Replace the dust bag with a new dust bag. Page 10.
			Be sure the dust bag is properly seated into the
	✓ Hose		cleaner body. Page 10.
			Be sure hose adapter is secure on back of cleaner.
			Page 14.
			Remove any blockages from the hose that restricts the
			airflow. Page 14.
	✓		Check base hose and long hose. Page 14.
		Belt	Replace a broken, cut, loose or out of shape belt.
	✓ Brush Roll		Clean hair and thread from bristles and end cap area.
			Replace brush roll if bristles are worn.
No suction at the end of hose.	✓	Hose Adapter	Be sure hose adapter is secure. Page 14.
	✓	Filters	Clean or replace the filters. Hint: If picking up fine
			dust, the filters may not look dirty, but a fine substance
			tends to reduce suction when it blocks the airflow
	✓ Hose		through the filters.
			Remove any clogs from the hose that restricts the
	✓ Dust Bag		airflow. Check base hose and long hose. Page 14.
			Change dust bag.
Headlight not working.	✓ Light Bulb		Replace light bulb. Page 13.
Noise from the brush roll	✓ Brush Roll		Remove hood and clean debris or items from the brush
area.	✓ Belt		roll area.
			Replace a broken, cut, loose or out of shape belt.
			Page 12.
Cleaner is hard to push.	✓ Cleaner Height Setting		Put handle in operating position. Tilt the cleaner
			back to raise the front wheels off floor. Then turn
	✓ Belt		the knob to a higher setting.
			Replace a broken, cut, loose or out of shape belt.
			Page 12.
Cleaner height knob will	✓ Cleaner Height Setting		Hint: Put handle in operating position. Tilt the		PROBLEM
not turn.			cleaner back to raise the front wheels off floor.
			Then turn the knob.
Bag cover will not go onto	✓ No Dust Bag in Cleaner		Place a dust bag in the cleaner.
cleaner.	✓	Dust Bag Installed Properly	Dust bag must be installed properly in cleaner or bag
			cover will not go onto cleaner. Make sure the dust
			bag cardboard flange is on the support shelf. See
			page 10.
					SOLVING
Hood will not come off.	✓ Cleaner Height Setting		Hood cannot be removed from cleaner unless the
			cleaner height setting is in the lowest or highest
	✓ Screws		position.
			All three screws must be removed from the top of the
			hood. Page 12.
Missing parts			Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.,
			central standard time, Monday through Friday. Know the
			model and serial numbers when you call.		Guide
Questions?			Call 1-800-282-2886 between 7 a.m. to 8:00 p.m.,
			central standard time, Monday through Saturday. Know
			the model and	serial numbers when you call.

15