WARRANTY
The goods are warranted against defects arising from faulty design, workmanship and materials for a period of 12 months from the date of installation or 15 months from date of sale whichever is earlier, subject to the following conditions.
1.The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorised agent adequate opportunity to inspect, test and remedy them for which the Customer will deposit the goods if so required by the Company, with the Company’s office/ service centre along with original invoice, in the city where they are sold.
2.Inspection and Test Report by the Company’s office/service centre will be final and binding under the Warranty for determining defects, repairs/alterations required or carried out or certifying working of the goods thereafter.
3.The Company or its authorised agent will be entitled to retain any defective part replaced under the Warranty.
4.Notwithstanding anything to the contrary contained in or implied by this Warranty :
(a)The Company’s liability under this Warranty shall be limited to the first sale of the goods by the Company to the Customer and will not apply or extend to any secondary or subsequent sale of goods by the Customer.
(b)The Company’s liability under this Warranty shall be limited only to defects in the goods which occur under the conditions of normal operation of the goods and their proper and prescribed use. This Warranty does not cover or extend to defects which are determined by the Company or its authorised agents as occurring or
resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others of the use of the goods on electrical supply for which they are not designed or damage caused by lightning or other electrical disturbances or interruptions.
(c)The Company’s liability under this Warranty shall remain valid only if, the goods are duly installed by the Company or its authorised agent at the location specified in the Invoice or where the installation is at a place other than specified in the Invoice such installation is undertaken by the Company or its authorised agent or franchisee.
(d)Consumable item like Candle which is subject to normal wear and tear in the course of use is not covered by this Warranty.
(e)The Customer will have no claim against the Company, its employees and its authorised agents or franchisees under or pursuant to this Warranty in respect of death or injury to the Customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilisation of the goods other than in accordance with User Guide or by or due to any other cause or circumstance beyond the control of the Company.
(f)The Company’s liability under this Warranty shall in no event and under no circumstances exceed the price paid by the Customer to the Company for the goods stated in the Invoice.
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