Euro-Pro for Model V1504C, For Technical Support, To Order Replacement Supplies, Please Note

Models: V1504C

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TO ORDER REPLACEMENT SUPPLIES

OPERATING INSTRUCTIONS

TO ORDER REPLACEMENT SUPPLIES

Motor Thermostat IMPORTANT: This unit is equipped with a motor protective thermostat. If for some reason the vacuum cleaner should overheat, the thermostat will automatically turn the unit off. Should this occur:

Push the On/Off pedal once.

Disconnect the plug from the power source.

Find the source of the overheating problem. (i.e. clogged hose or dirty filter)

If clogged hose or dirty filter is found, unclog the hose and/or clean or replace the filter.

Wait at least 45 minutes before attempting to reuse the vacuum.

After unit has cooled down for 45 minutes, plug in the cleaner and press on the On/Off pedal. The vacuum should start again. If the vacuum still does not start, or if the thermostat switches off the unit again contact customer service at 1 (800) 798-7398.

for Model V1504C

Call: 1 (800) 798-7398

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

or

visit our website: www.sharkclean.com

ITEM

PART #

 

 

Pre-Motor Filter

XSH1504

 

 

Drive Belt

XL1504

 

 

TROUBLESHOOTING

This appliance was inspected thoroughly and was in good operating condition when it was shipped from the factory. If a minor problem occurs, it usually can be solved quite easily when the cause is found. Therefore, this checklist is provided for your convenience.

PROBLEM

 

POSSIBLE CAUSE

 

POSSIBLE SOLUTION

 

1.

Not properly plugged into wall

1.

Plug in firmly.

Cleaner Won’t

 

outlet.

2.

Check fuse or breaker.

2.

No electricity in wall outlet.

3.

Push On/Off pedal to turn on.

Run

3. On/Off pedal not turned on.

4. Reset motor thermostat.

 

4.

Motor thermostat tripped.

5. Check fuse or breaker. Replace fuse or

 

5.

No power in electrical outlet.

 

reset breaker

 

 

 

 

 

 

1.

Full or clogged dust cup.

1.

Clean dust cup.

 

2.

Adjust setting.

 

2.

Wrong pile height setting.

 

3.

Remove obstruction.

 

3.

Clogged nozzle.

Cleaner Won't

4.

Remove power nozzle base plate and

4. Clogged dust inlet port.

 

remove obstruction.

Pick Up

5. Clogged hose.

 

5.

Remove obstruction.

 

6.

Broken/ worn out belt.

 

6.

Replace belt.

 

7.

Hose not inserted fully.

 

7.

Push hose in securely at both ends.

 

8.

Dirty filters and filter frame

 

8.

Clean/change filters and filter frame.

 

 

 

 

 

 

 

 

Cleaner Picks

 

 

 

 

Up Moveable

 

 

 

 

Rugs Or

1.

Wrong pile height setting.

1.

Adjust setting.

Pushes Too

 

 

 

 

Hard

 

 

 

 

 

 

 

 

 

Beater Brush

1.

Broken/worn out belt.

1.

Replace belt.

Does Not Turn

2.

Belt installed incorrectly.

2.

Check belt changing instructions.

 

 

 

 

 

Turbo Brush

1.

Rotating brush or turbine

1.

Clear obstructions.

Does Not

 

obstructed.

 

2.

Call Customer Service.

Rotate Or

2.

Belt broken.

3.

Clear obstruction.

Rotates Slowly

3. Hose obstructed.

 

 

 

 

 

 

 

Air Flow

1.

Attachment use restricts air

 

 

 

flow.

1. Check attachment.

Restricted With

 

2.

New carpet debris clogging

2. Remove obstruction.

Attachment Use

 

air path.

 

 

 

 

 

 

 

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FOR TECHNICAL SUPPORT

Call: 1 (800) 798-7398

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

Please Note:

The dust cup screen and pre-motor filter are washable. We recommend washing the pre-motor filter once every three months or when suction appears to be reduced. DO NOT wash in the dishwasher.

The pre-motor filter should however be replaced once every year depending on the amount of use, to ensure peak performance of your vacuum.

IMPORTANT:

Make sure that ALL washable filters and the pre-motor filter frame are completely dry before inserting back in the vacuum. Allow the pre-motor filter and pre-motor filter frame to air dry for 24 hours. DO NOT DRY IN THE DRYER.

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Euro-Pro for Model V1504C, For Technical Support, To Order Replacement Supplies, Troubleshooting, Please Note, Part #