washingsafety andmachinetroubleshooting
If you experience any problem while using your washing machine, you might be able to solve it by following the instructions below.
If you do not succeed, unplug the machine and contact TECHNICAL SUPPORT.
Important! | Do not open the back of the machine |
| |
| under any circumstance. There aren’t |
| any |
| components inside. |
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TROUBLESHOOTING
Why is the washing machine not starting up?
This may happen due to the following:
The machine is not connected to the wall outlet, or there is no voltage present at the outlet.
The Start/Pause button has not been pressed.
The machine’s door has not been closed properly, the display shows the message “Door open!” for 4 seconds, and the following message appears at
Check that the door is firmly closed.
Why is the machine vibrating or making excessive noise?
The cause could be one of the following:
The lock and transport screws have not been removed.
The machine has not been correctly leveled or placed on the floor.
During the spin cycle, the motor makes a “whistling” noise, which is normal, due to the motor’s mechanical drive.
DOOR OPEN!
Close the door
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