Warranty
How to Obtain Warranty Service or Parts
Note: Before calling for service, carefully read this Installation and Operations manual.
For Models Installed in North America :
1.Call a CareCo authorized servicer and advise them of model number, serial number, date of purchase and nature of complaint. Service will be provided during normal working hours. Contact your dealer for the name of an authorized servicer, if unknown to you.
2.If your dealer is unable to give you the name of a servicer or if you need other assistance, contact CareCo for the name of an authorized servicer.
You may contact CareCo by email:
customerservice@fedders.com
by calling the following
1-800-332-6658
or you may write:
CareCo, Service Department
415 W. Wabash Ave., P.O. Box 200
Effingham, IL 62401
For Models Installed Outside North America :
For room air conditioners purchased for use outside North America, the manufacturer does not extend any warranty either expressed or implied. Consult your local dealer for any warranty terms extended by the importer in your country.
Proof of Purchase Date
It is the responsibility of the consumer to establish the original purchase date for warranty purposes. We recommend that a bill of sale, cancelled check, or some other appropriate payment record be kept for that purpose.
Room Air Conditioner Warranty
(Within the 48 contiguous United States, state of Hawaii, the District of Columbia, Puerto Rico and Canada)
Full (One Year) Parts and Labor Warranty
During the first year after the date of original purchase, Fedders Appliances will, through its authorized servicers and free of charge to the owner or any subsequent user, repair or replace any parts which are defective in material or workmanship due to normal use. Ready access to the air conditioner for service is the responsibility of the owner.
Limited (Five Year) Sealed System Warranty/(Two Year) Fan Motor Parts Warranty
In addition to the full (one year) parts and labor warranty described above, Fedders Appliances will, through its authorized servicers or parts distribu- tors, exchange sealed system parts (consisting of compressor, evaporator, condenser, and interconnecting tubing) during the second year through fifth year, and the fan motor during the second year, both from the original date of purchase, providing the parts are defective in material or workmanship. Transportation, handling, or labor costs to diagnose, repair or replace such defective parts are not covered by this limited parts warranty and are the owner’s responsibility.
Note: In the event of any required parts replacement within the period of this warranty, Fedders Appliances replacement parts shall be used and will be warranted only for the period remaining on the original warranty.
Exceptions
The above warranty does not cover failure to function caused by damage to the unit while in your possession (other than damage caused by defect or malfunction), or by its improper installation, or by unreasonable use of the unit, including without limitation, failure to provide reasonable and neces- sary maintenance, to install the correct rear grille, or to follow the written Installation and Operating Instructions. If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make no warranties, express or implied, including but not limited to, any implied warranty of merchantability or fitness for particular use or pur- pose.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE. ALL IMPLIED WARRANTIES, INCLUD- ING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MER- CHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL FEDDERS APPLIANCES BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER UPON RESALE.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
No warranties are made for units sold outside of the above stated areas. Your distributor or final seller may provide a warranty on units sold outside of these areas.
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