Fellowes DS-12Ci Safesense Technology Operation, Basic Product Maintenance and Troubleshooting

(Note: two paper detection sensors are located in the center of the paper entry)

SAFESENSE® TECHNOLOGY OPERATION

Stops shredder immediately when hands are too close to the paper entry.

SET-UP AND TESTING				FLASHING INDICATOR
1	2	3	1	2

Turn the shredder ON	Touch test area and	SafeSense® is active and	SafeSense® is deactivated when	Shift override switch to
( ) to activate SafeSense®	look for the SafeSense®	working properly	indicator is flashing	the “active” position,
	indicator to illuminate			reactivating SafeSense®

ENGLISH

Model DS-12Ci

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Confirm the indicator is no longer flashing and retest by putting your hand on the test area

BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING

OILING SHREDDER
FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE
1	2	3	4

*Apply oil across entry	Press forward	Shred one sheet	Press and hold forward ( )
			2-3 seconds

*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250

•All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin.

CLEANING AUTO-START INFRARED SENSORS

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run even if there is no paper present

ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING

JAM PROOF SYSTEM*

Eliminates frustrating jams by preventing overloads and powering through misfed paper.

DISABLING THE FEATURE

TO CLEAN THE SENSORS

1 2 3 4

1

AUTO

Should you choose to disable the system, press and hold the auto button (blue) and reverse () key at the same time

2

AUTO

Once disabled, the blue Auto light is no longer illuminated (To re-engage, repeat step 1)

3 4 5

Shredding can continue with		If jam occurs, press and	If not cleared, press	If steps 4 and 5 do not clear
the system disabled, however a		hold forward ( ) key until	reverse ( ) briefly	jam, reverse paper all the
paper jam may occur with too		the document is completely	(repeat steps 4 and 5	way out, remove several
many sheets and Remove		through the shredder	until shredded)	sheets and refeed
Paper icon (	) will illuminate

Turn off and unplug	Lift CD flap	Locate Auto-start	Dip cotton swab in	Using cotton swab, wipe
shredder		infared sensor	rubbing alcohol	away any contamination
				from the paper sensors

PREVENTIVE MAINTENANCE AND MISCELLANEOUS TROUBLESHOOTING

•Run shredder once a day in reverse for 15 seconds to clear cutters

•Empty wastebasket when bin full indicator light is illuminated using bag # 36052

•Shredder will not function if the pull-out bin is not pushed all the way in, or if bin needs to be emptied.

•When shredding for a prolonged period of time, the motor can become warm and require a cool down period. When this occurs the overheat indicator will alert you to the problem, this model will require 20 minutes to cool down.

*100% Jam Proof when used in accordance with user manual

SAFESENSE® TECHNOLOGY

Stops shredder immediately when hands are too close to the paper entry.

DISABLING THE FEATURE

1 2 3 4 5 6

Should the SafeSense®	The shredder will stop	To deactivate, shift override	Once deactivated, the	To clear paper, press	Once the paper is cleared,
indicator stay lit without	and SafeSense® will	switch to the “not active“	indicator will flash and	and hold forward ( )	reactivate the SafeSense®
touching the opening	need to be deactivated	position	the SafeSense® feature	key until paper is	feature (To re-engage,
			will not function	shredded	see Operations)

ACCESSORIES

Maintenance is an important part of protecting your investment. Don’t forget oil and shredder bags.

Shredder oil – #35250	DS-12Ci Shredder
	plastic bag – #36052

PROBLEM STILL NOT SOLVED?

Fellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step assistance and personal attention.

•www.fellowes.com features an extensive on-line support section with a number of self-service options

•Our customer service professionals are dedicated to resolve any of your issues

Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.

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