3 8

 

 

 

 

Maintenance

 

 

 

 

 

Troubleshooting

Table

 

 

 

 

 

 

 

 

 

 

 

Problem:

Possible Cause:

Don't Call for Service

 

 

 

 

 

 

 

Until You:

 

 

 

Pilot Will Not

Light

A gas shut off valve is turned off

Check all gas shut off valves

 

 

 

 

 

 

The gas control knob isn't turned to "PILOT"

See "Starting the Pilot Light" Step C

 

 

 

 

 

 

The valve control knob isn't pushed in

See "Starting the Pilot Light" Step C

 

 

 

 

 

 

The igniter wasn't pressed repeatedly

See "Starting the Pilot Light" Step C

 

 

 

 

 

 

No Propane in Tank

Check Tank Level

 

 

 

Main Burners Will Not

The pilot light has gone out

See "Starting the Pilot Light"

 

 

 

Start

 

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

 

 

 

 

 

 

 

 

 

 

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

 

 

 

The remote control is not working correctly

See the remote control instructions

 

 

 

 

 

 

The thermostat is disconnected or set too low

See "Thermostat Operation"

 

 

 

Remote Control

Does

The pilot light has gone out

See "Starting the Pilot Light"

 

 

 

Not Work

 

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

 

 

 

 

 

 

 

 

 

 

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

 

 

 

The remote is too far away from the fireplace

Use the remote closer to the fireplace

 

 

 

 

 

 

The remote control receiver is turned "Off"

See the remote control instructions

 

 

 

 

 

 

One of the two remote control batteries is dead

See the remote control instructions

 

 

 

Thermostat Does

Not

The pilot light has gone out

See "Starting the Pilot Light"

 

 

 

Work

 

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

 

 

 

 

 

 

 

 

 

 

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

 

 

 

The thermostat is set too low

See "Thermostat Operation"

 

 

 

Fireplace Will

Not

The fireplace is not getting electricity

Check the breaker switch

 

 

 

Distribute

Heat

The fireplace is not up to temperature

See "Operating Your Fireplace"

 

 

 

 

 

 

 

 

 

Pilot Goes Out Once A

The gas supply has been shut off

Keep the gas supply turned on

 

 

 

Month Or More

 

 

 

 

 

 

 

 

 

 

 

 

Flames Are Too Blue

The fireplace has just been started

This is normal - see "Starting the

 

 

 

 

 

 

 

Fireplace for the First Time"

 

 

 

 

 

 

Improper air shutter adjustment

Adjust Air Shutter - contact your

 

 

 

 

 

 

 

dealer

 

 

 

Flames Are Too Short

The flame height may be turned too low

Turn the flame height to "HI" -

 

 

 

(Under 6")

 

 

 

See "Adjusting the Flame Height"

 

 

 

Thin Layer of Soot

The logs or coals are placed incorrectly

See "Log Set Installation and

 

 

 

Covers the Glass

Improper air shutter adjustment

Removal"

 

 

 

 

 

 

Adjust Air Shutter - contact your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

dealer

 

Travis Industries

4040708

1 0 0 - 0 1 1 6 0

Page 38
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FireplaceXtrordinair 36 DV EFIII owner manual Maintenance, Troubleshooting

36 DV EFIII specifications

The FireplaceXtrordinair 36 DV EFIII is a remarkable direct vent gas fireplace that blends innovative technology with aesthetic appeal, making it an ideal addition to any modern living space. Renowned for its exceptional design and performance, this fireplace provides both warmth and ambience while ensuring efficiency and safety.

One of the standout features of the 36 DV EFIII is its impressive heating capacity. It boasts a maximum output of up to 28,000 BTUs, providing sufficient heat to effectively warm large areas while maintaining energy efficiency. This model is equipped with a powerful fan system that circulates warm air throughout the room, enhancing comfort levels even in colder months.

The FireplaceXtrordinair 36 DV EFIII incorporates advanced technology, including a state-of-the-art electronic ignition system. This feature allows for quick and easy startups without the hassle of traditional matches or lighters. Additionally, the unit is designed with a modulating gas valve, which adjusts the flame height to optimize both heat output and fuel consumption, resulting in impressive energy savings.

The fireplace is also designed with versatility in mind. It offers customizable options, including various decorative media, such as traditional logs, rocks, or contemporary glass, allowing homeowners to create the desired aesthetic that complements their interior design. The 36 DV EFIII is available with multiple front styles and finishes, ensuring it integrates seamlessly with any décor.

Safety is paramount with the FireplaceXtrordinair 36 DV EFIII, featuring a sealed combustion system that draws air from outside the home, reducing the risk of indoor pollution. The direct vent design ensures that all exhaust is expelled outside, providing a clean and safe burning experience.

Another notable characteristic of the 36 DV EFIII is its easy maintenance. The unit is designed for straightforward cleaning, with an accessible glass front that can be easily removed for periodic maintenance. This convenience makes it an attractive option for homeowners looking for a user-friendly fireplace solution.

In conclusion, the FireplaceXtrordinair 36 DV EFIII is a premium direct vent gas fireplace that combines elegance, efficiency, and safety. With its impressive heating capabilities, customizable features, and advanced technology, it stands out as an excellent choice for anyone looking to enhance their home with a high-quality fireplace.