Maintenance

25

 

 

 

Troubleshooting Table

 

 

 

 

 

 

 

 

 

Problem:

Possible Cause:

Don't Call for Service

 

 

 

 

Until You:

 

 

Main Burners Will

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

Not Start

The remote control is not working correctly

See the remote control instructions

 

 

The thermostat is disconnected or set too low

See "Thermostat Operation"

 

 

 

No Propane in Tank

Check Tank Level

 

 

 

 

 

 

 

Receiver Beeps

The power backup batteries are dead

Replace the batteries (see page 11)

 

 

 

 

 

 

 

 

 

 

 

 

Thermostat Does

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

The thermostat is set too low

Check thermostat

Not Work

Fireplace Will Not

The fireplace is not getting electricity

Distribute Heat

The fireplace is not up to temperature

 

 

 

Flames Are Too

The fireplace has just been started

 

Blue

Improper air shutter adjustment

Flames Are Too

The flame height may be turned too low

 

Short (Under 6")

 

 

 

Thin Layer of Soot

The logs or coals are placed incorrectly

Covers the Glass

Improper air shutter adjustment

Check the breaker switch

Let the fireplace burn for at least 15 minutes

This is normal - see "Starting the Fireplace for the First Time"

Adjust Air Shutter - contact your dealer

Turn the flame height to "HI" - See "Adjusting the Flame Height"

See "Log Set Installation"

Adjust Air Shutter - contact your dealer

© Travis Industries

4081205

100-01211_000

Page 25
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FireplaceXtrordinair 564 owner manual Maintenance, Troubleshooting Table

564 specifications

The FireplaceXtrordinair 564 is a premier gas fireplace, designed for those who appreciate elegance, efficiency, and advanced technology in their home heating solutions. This fireplace model embodies an ideal blend of aesthetic charm and functional performance, making it a popular choice for homeowners and designers alike.

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