TROUBLESHOOTINGEN
PROBLEM
The flame has been blown out by a draft or extinguished by a spill.
The flame goes out at low settings.
The flames are yellow
or
The flame pattern is uneven around the burner.
POSSIBLE CAUSES AND SOLUTIONS
The
Note: if there has been a power cut the
The gas supply pressure may be low. Check this with your service person or installer.
If you use bottled gas, this may indicate you are getting near the end of the bottle
Burner parts (especially the flame ports) may be clogged or wet. Check that they are clean and dry.
The cooktop may have been connected to the wrong type of gas or the gas pressure is not correct. Contact Customer Care and do not use your cooktop until it has been checked by a qualified technician.
Burner parts (especially the flame ports) may be clogged or wet. Check that they are clean and dry. See ‘Care and cleaning’ for instructions and illustrations on clearing clogged flame ports. After cleaning, check that there is flame coming out of each port.
Flame ports
Burner parts may not have been replaced correctly. Check the assembly and make sure the burner cap and/ or ring is sitting flat on the flame spreader. See ‘Care and cleaning’ for illustrations.
Burner cap |
Flame spreader |
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