15
Troubleshooting

Problem Cause Explanation / Suggestion

Drying process
takes too long.
The filter cover and filter drawer
may need cleaning.
Check the filter cover and filter drawer
are free of lint. Clean if required.
Laundy is still wet
at the end of the
drying cycle.
The filter cover and filter drawer
may need cleaning.
The machine may be overloaded.
Check the filter cover and filter drawer
are free of lint. Clean if required.
Check that the load does not exceed
the maximum capacity for the
product.
Machine does not
switch on, or the
programme does
not start.
The product may not have been
plugged in, or turned on.
The loading door may be ajar.
Make sure the power cord is plugged
in, and machine is turned on.
Ensure that the loading door is
properly closed.
Programme may not have been set,
or the StARt/PAUSe/CANCel button
may not have been pressed.
Check the programme has been
selected and that it is not in PAUSe
mode.
Childproof lock may have been
activated.
Deactivate the childproof lock.
Programme has
been interrupted
without any cause.
The loading door may be ajar. Ensure the loading door is properly
closed.
The power supply may have been
cut off to the machine.
Check the power cord is plugged in.
Press StARt/PAUSe/CANCel button to
start the programme.
Laundry has
shrunk, become
felted, or
deteriorated.
A programme not suitable for the
type of laundry may have been
used.
Dry only the laundry which is suitable
for drying in your machine after
checking the care label on your
clothes.
Select a programme with a suitable
low temperature for the laundry type.
FIlteR CleAN LED
is on.
Filter drawer/condenser may need
cleaning.
Open the kick plate and check the
filters in the condenser/filter drawer
are free of lint. Clean if required.
eNd/WRINkle GUARd
LED flashes.
The 2-hour WRINkle GUARd
programme to prevent laundry
from creasing might have been
activated.
Turn off the machine and remove the
load.
eNd/WRINkle GUARd
LED is on.
Programme has come to an end. Turn off the machine and remove the
load.
The dRyING LED
flashes.
A heat sensor failure has occurred.
Machine ends the programme
without heating.
Turn off the machine and remove
the load. Call your Fisher & Paykel
Authorised Repairer.
Call a Fisher & Paykel Authorised Repairer if the problem persists.