Manuals / Fisher & Paykel / Kitchen Appliance / Refrigerator

Fisher & Paykel RF610A, RF522A, RF522W Customer Care, Before you call for service or assistance…

Models: RF540A RF522W RF610A RF522A

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Customer Care

Before you call for service or assistance…

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Check the things you can do yourself.

Refer to your User Guide and check:

1Your appliance is correctly installed.

2You are familiar with its normal operation.

3You have read the problem solving at the back of the book.

If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our website listed on the back cover.

In New Zealand if you need assistance…*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre.

Toll Free: 0800 FP CARE or 0800 372 273

Fax: (09) 273 0656

Website: www.fisherpaykel.com

Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163

If you need service…*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance…*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants. Toll Free: 1300 650 590

Fax: (07) 3826 9298

Website: www.fisherpaykel.com

Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163

If you need service…*

Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.

In United Kingdom if you need assistance…*

Phone: (0845) 066 2200

Fax: (0845) 331 2360

Website: www.fisherpaykel.com

Postal Address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes, Buckinghamshire, MK10 0BD

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Fisher & Paykel RF610A Customer Care, Before you call for service or assistance…, In New Zealand if you need assistance…

Contents

and User guide Installation instructionsNZ AU GB IE EU AE HK SG ActiveSmart refrigeratorPage SAVE THESE INSTRUCTIONS ContentsIntroduction Danger Safety and warningsElectric Shock Hazard Important safety precautionsThis refrigerator may contain the flammable refrigerant isobutane DisposalSafety and warnings R600aSafety and warnings CleaningElectrical Safety and warnings Power failure - food safetyStoring food and drinks 1. Power Installation instructions2. Location 3. Ice & Water Ice & Water models only4. Ventilation and installation - Freezer door models Installation instructionsE372B, E402B, E406B, E442B, E522B Ice & Water and non Ice & Water Flush with refrigerator door - full door rotationProduct dimensions mm Installation instructionsCabinetry dimensions mm including minimum clearances Flush with refrigerator chassis - full door rotation5. Ventilation and installation - Freezer drawer models Installation instructionsRF522W, RF522A, RF610A/RF540A Ice & Water and non Ice & Water RF522WRF522W Installation instructionsContents of filter kit Installation instructions6. Connecting water Ice & Water models only WARNING - connect to potable water supply only Installation instructionsInstallation instructions 14 Installation instructions14 Pull gently on tubing to ensure it is locked in as shown in Diagram Installation instructionsAll connections must be checked for leaks Installation instructionsBefore you start using your Ice & Water refrigerator Installation instructions7. Installation all models Installation instructionsNon French door models only 8. Levelling of refrigerator doors French door models only9. What to do if your product is unstable Installation instructionsEnergy efficiency Installation instructionsBefore placing food in the fresh food or freezer compartments Moving your refrigerator Moving or storing your applianceStoring your refrigerator Holiday timeSoft closing refrigerator door feature where fitted Door conversionAll soft close models French door soft close models onlyInternal control panel to adjust temperatures ActiveSmart operating instructionsTemperature control all models Alarm Mute all models ActiveSmart operating instructionsDoor alarms all models Fresh food compartment all modelsActiveSmart operating instructions When the product is in Sabbath modeKey Mute all models Key Lock all modelsSpecial Functions ActiveSmart operating instructionsBottle Chill Elegance, Designer and Ice & Water models only Fast Freeze Elegance, Designer and Ice & Water models onlyKeys All about the external display Ice & Water models onlyDispensing Using your water dispenser Ice & Water models onlyFirst use Dispenser LockChanging the water filter cartridge Water filter Ice & Water models onlyTo disable the filter indicator Water filter Ice & Water models onlyTo reset the filter indicator When you first turn your refrigerator on after installation, the Using your ice maker Ice & Water models onlyIce On/Off First useIce boost function Using your ice maker Ice & Water models onlyInformation about your ice maker Fruit and vegetable bins and humidity slide ActiveSmart special features all modelsFruit and vegetable bins and humidity control lid Slim storage drawer where fitted ActiveSmart special features all modelsBottle holder where fitted Glass shelvesInformation about your manual ice system ActiveSmart special features all modelsIce trays and lid all other non Ice & Water models Manual ice system - RF522W and RF522A non Ice & Water models onlyExterior all models Stainless exterior doors Cleaning and caring for your refrigeratorOther exterior surfaces all models Water evaporator tray all modelsBottle holder where fitted Cleaning and caring for your refrigeratorInterior all models Glass shelves all modelsHumidity Control System Cleaning and caring for your refrigeratorTo remove trays Cleaning and caring for your refrigeratorTo replace trays Permanently fixed bins and trays Freezer drawer models onlyDairy foods and eggs Storing food in your refrigeratorFresh food care Red meat Storing food in your refrigeratorPoultry Fish and seafoodRecommended freezer storage times Storing food in your freezerFrozen food care Meat, poultry and game Storing food in your freezerFish FruitNormal refrigerator sounds ActiveSmart user warnings and soundsUser warnings Faults All models TroubleshootingExcessive gasket TroubleshootingAll models Ice & Water models only TroubleshootingIce & Water models only TroubleshootingWater in first glass not increasing rateFisher & Paykel undertakes to Manufacturer’s WarrantyThis warranty DOES NOT cover Please keep this User Guide in a safe place Manufacturer’s WarrantyFor Australian Customers Before you call for service or assistance… Customer CareIn New Zealand if you need assistance… In Australia if you need assistance…In Ireland if you need assistance… Customer CareIn Singapore if you need assistance For the rest of the world…Page Page Page Page Page F&P PN - 838360 B NZ AU GB IE EU AE HK SG08.2013 Copyright Fisher & Paykel 2013. All rights reserved