Troubleshooting (Ice & Water models only)
39
Problem | Possible causes | What to do |
Wet ice/
ice clumping.
Low water pressure. | Check water pressure. | |
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Long freezer door openings. | Gently tap ice with scoop to unstick or, | |
High ambient temperature. | if large clumps occur, empty ice bin and | |
make new ice. | ||
Ice bin left out of freezer | ||
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compartment for a long length |
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of time. |
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Ice will stick together over time. |
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Filter (if fitted) blocked. | Replace filter (contact authorised | |
| plumber). | |
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Water has poor | Refrigerator not used for an | Dispense 10 L water so fresh water |
taste/odour. | extended period. | supply is replenished. |
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Water dispenser | Water supply turned off or not | Turn water on. |
does not work. | connected. | Press dispenser for 1 minute to remove |
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| trapped air from water line and to fill |
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| the water system. |
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| Supply line may be blocked. | Check supply for kinks or leaks. |
| On first installation there may be | To remove air, run a litre or a quart of |
| air in water system. | water through the dispenser. |
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| Water frozen in tank. | Increase temperature to a warmer |
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| setting in fresh food compartment |
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| and freezer. |
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| Dispenser lock activated. | Hold down the button for 2 seconds. |
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| Filter (if fitted) may be blocked | Replace filter (contact authorised |
| and need replacing. | plumber). |
Water in first glass | Water dispenser not used for | Discard first glass of water dispensed. |
is warm. | extended period. |
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| Tank capacity used recently. | Allow water time to cool. |
Filter warning light | Filter (if fitted) needs replacing. | Replace filter as soon as possible |
is flashing. |
| (contact authorised plumber). |
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| Filter indicator has not been | Disable filter indicator (refer to page 22) |
| disabled. | if filter not fitted. |
Drips overflow | Air trapped in tank. | Flush 3 L water through dispenser, |
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| stopping intermittently. |
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| New filter installed. | Flush 3 L water through filter and then |
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| 3 L through dispenser. |
Water flow rate has slowed down.
Water line or filter (if fitted) is restricted.
Contact authorised plumber to check water system and/or replace water filter.
