PROBLEMS AND SOLUTIONS GUIDE

PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle was running but

Loose wires or loose connectors

Check all wires and connectors. Make sure the battery

suddenly stopped

 

connector is tightly plugged into the motor connector,

 

 

and that there are no loose wires around the motors.

 

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down

 

 

operation of the vehicle if the vehicle is overloaded or the

 

 

driving conditions too severe. Once a fuse has "tripped",

 

 

release the button on the handlebar and wait 25 seconds

 

 

before operating the vehicle again. To avoid repeated

 

 

automatic shutdowns, do not overload the vehicle by

 

 

exceeding the 40 lb maximum weight capacity or by

 

 

towing anything behind the vehicle. Do not drive up hills or

 

 

run into fixed objects, which can cause the wheels to stop

 

 

spinning while power is still being supplied to the motors.

 

 

If a thermal fuse continually trips, contact your local

 

 

Power Wheels® authorized service center.

Short run time (Less than

Undercharged battery

Charge the battery. A new battery should have been

1 - 3 hours per charge)

 

charged for at least 18 hours before using the vehicle for

 

 

the first time. After first-time use, recharge the battery for

 

 

at least 14 hours after each use. Never charge the

 

 

battery longer than 30 hours.

 

 

Check all wires and connectors. Make sure the battery

 

 

connector is tightly plugged into the charger connector,

 

 

and that the charger is plugged into the wall.

 

 

Make sure power flow to the wall outlet is “ON”.

 

Overcharged battery

Do not charge the battery longer than 30 hours. If

 

 

you suspect that your battery is damaged as a result

 

 

of overcharging, contact your local Power Wheels®

 

 

authorized service center. They can test the battery

 

 

for you.

 

Battery is old and will not

Even with proper care, a rechargeable battery does not

 

accept full charge

last forever. Average battery life is 1 to 3 years depending

 

 

on vehicle use and use conditions. Replace only with

 

 

a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with built-in

 

 

thermal fuse. Do not substitute parts.

 

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down

 

 

operation of the vehicle if the vehicle is overloaded or the

 

 

driving conditions too severe. Once a fuse has "tripped",

 

 

release the button on the handlebar and wait 25 seconds

 

 

before operating the vehicle again. To avoid repeated

 

 

automatic shutdowns, do not overload the vehicle by

 

 

exceeding the 40 lb maximum weight capacity or by

 

 

towing anything behind the vehicle. Do not drive up hills or

 

 

run into fixed objects, which can cause the wheels to stop

 

 

spinning while power is still being supplied to the motors.

 

 

If a thermal fuse continually trips, contact your local

 

 

Power Wheels® authorized service center.

T4963a-0921

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Image 18
Fisher-Price T4963 owner manual Thermal fuse. Do not substitute parts