Fisher-Price T4963 owner manual Full charge

PROBLEMS AND SOLUTIONS GUIDE

PROBLEM	POSSIBLE CAUSE	SOLUTION
Vehicle runs sluggishly	Undercharged battery	Charge the battery. A new battery should have been
		charged for at least 18 hours before using the vehicle for
		the first time. After first-time use, recharge the battery for
		at least 14 hours after each use. Never charge the battery
		longer than 30 hours.
		Check all connectors. Make sure the battery connector is
		tightly plugged into the charger connector, and that the
		charger is plugged into the wall.
		Make sure power flow to the wall outlet is “ON”.
	Battery needs charging	Be sure to charge the battery after each use.
	Battery is old and will not accept	Even with proper care, a rechargeable battery does not
	full charge	last forever. Average battery life is 1 to 3 years depending
		on vehicle use and use conditions. Replace only with
		a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with built-in
		thermal fuse. Do not substitute parts.
	Vehicle is overloaded	Make sure you do not overload the vehicle by allowing
		more than one rider at one time, exceeding the 40 lb.
		maximum weight capacity, or by towing objects behind
		the vehicle. If the vehicle is overloaded, the built-in
		thermal fuse in the battery may "trip", and automatically
		shut down operation of the vehicle for approximately 25
		seconds. Adjust the driving conditions to prevent repeated
		automatic shutdowns.
	Driving conditions are too stressful	Use only on generally level ground.
Sometimes the vehicle	Loose wire or connector	Check all wires around the motors and all connectors to
doesn’t run, but other times		make sure they are tight.
it does	Motor or electrical switch damage	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.
When the button is	Loose wire or connector	Check all wires around the motors and all connectors to
pressed, the vehicle won’t		make sure they are tight.
run without a push	“Dead Spot” on motor	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.
Battery’s thermal fuse	Damaged battery	Contact your local Power Wheels® authorized service
constantly "trips", but the		center for diagnosis and repair.
vehicle is not overloaded
nor the driving conditions
too severe
Loud clacking or grinding	Broken gears	Contact your local Power Wheels® authorized service
noise from a motor-gearbox		center for diagnosis and repair.
Charger gets warm	It is normal for some chargers to get	No action required.
during use	warm during use and is not reason for	If your charger does not get warm during use, it does not
	concern. Some chargers do not get
	warm during use.	mean that it is not working properly.
Battery makes a sizzling	It is normal for some batteries to make	No action required.
or gurgling noise	noise and swell slightly while charging	If your battery does not make noise or swell slightly
when charging	and is not reason for concern.
		during charging, it does not mean that it is not accepting
		the charge.

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.

19 T4963a-0921