TROUBLESHOOTING
| Problem | Cause | Action | Reference |
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| The colors of | This is due to | Capture the |
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| the images | ambient | image using | 72 |
| captured | lighting. | the forced flash | |
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| indoors are not |
| mode. |
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| correct. |
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| The white | Set the white |
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| balance setting | balance setting | 82 |
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| is incorrect. | correctly. |
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| A part of the | The neckstrap | Hold the |
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| image is | or a finger was | camera |
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| missing. | blocking the | correctly, and | 44 |
Viewing |
| lens or lens | make sure the | |
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| opening. | lens is not |
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images |
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| obstructed. |
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| “NO IMAGE” is | There is no | Play back after |
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| shown. | recorded data | capturing |
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| for the | images or | 47 |
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| selected | making audio | |
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| playback | recordings. |
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| mode. |
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| During audio | The volume | Select the |
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| playback, there | setting on the | volume icon | 88 |
| is no sound. | camera is too | Zand adjust | |
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| low. | the volume. |
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| No image or | The digital | Follow the |
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| sound. | camera is not | instructions to |
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| correctly | make the |
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| connected to | connection | 122, 139 |
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| the TV. | correctly. | |
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| The TV input is | Set the input |
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Connecting |
| not set | on the TV to |
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| correctly. | “VIDEO”. |
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to a TV |
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There is no | The volume | Select the |
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| sound. | setting on the | volume icon | 88 |
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| camera is too | Zand adjust | |
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| low. | the volume. |
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| The edge of | This is a | Not a |
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| the image is | characteristic | malfunction. | — |
| cut off. | of the TV. |
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167English