Subscribing to FLO TV

Before you can view FLO TV programming, you must activate your FLO TV™ Personal Television by subscribing to a service plan. Visit www.flotv.com online or call a customer service representative at 1-888-99-FLOTV (888-993-5688).

While using either method, be sure to have the 15-digit Device ID and 12-digit Authorization Code (displayed on your screen during the first start-up, or available in Subscription Help section located under Settings > Help), along with credit card information to establish your payment method.

Activating your FLO TV™ Personal Television online

Turning on the PTV for the first time

1.Power on your FLO TV™ Personal Television by pressing .

2.Touch Agree after reading the warning notice.

3.Touch View The Basics and watch the basic tutorial, which only appears the first time you start up your FLO TV™ Personal Television. Subsequent viewing is available in the Help section under Settings.

4.Touch Subscribe Now. The Device ID and Authorization Code appear on the screen.

Keep this screen open, or note these two numbers, as you’ll need the Device ID and Authorization Code when you activate your FLO TV™ Personal Television.

Activating your FLO TV™ Personal Television

1.Access www.flotv.com or contact a customer service representative by calling 1-888-99-FLOTV (888-993-5688).

2.On the website, click Activate Service or My Account.

3.A new window will open with a link to a free Microsoft Silverlight download. After Microsoft Silverlight has downloaded, select “Click here to register your new device”

4.Enter the 15-digit Device ID and the 12-digit Authorization Code displayed on your FLO TV™ Personal Television (see step 4 in Turning on the PTV for the first time).

5.Click Continue - This will verify the device ID and authorization code.

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