FLO TV PTV350 Manage Your Account Online

Manage Your Account Online

Once your FLO TV™ Personal Television has been registered and your subscriptions are established, you can manage your account online. This means you can modify devices and subscriptions; order special event programming; update your login, contact, and payment information; and view your order history online at your convenience.

Simply go to www.flotv.com and click one of the two options at the top right corner of the screen:

•My account

•Activate service

You can opt to:

		Change your login name, password,
	Update your account profile	password challenge question and
	Update your account profile	challenge answer, email address, phone
		challenge answer, email address, phone
		number, or personal information.

	Update your payment methods	Add a new method or delete or edit
	Update your payment methods	existing payment methods.
		existing payment methods.

		See all of the orders you have placed. To
	View your order history	view details of a particular order, click
		View Details.

Ordering special event programming

There may be special event programming available from time to time. If offered, you can purchase available special event programming outside of your subscription package. Note, however, that if you do not currently have a subscription, you must at least have an account on file. To order a special event:

1.Go to www.flotv.com.

2.Log in to Manage My Devices and click Additional Products.

3.Select the category of interest to see available products. Hover your mouse over a product to view program details and a purchase button.

4.Click Purchase. You will receive a summary of the product and the total charge.

If you have an existing payment method on file, that payment method is the default. If you have multiple payment methods on file, you can select from a list. Select Add Payment Method, if required.

A confirmation email is sent to you upon successful completion of your purchase.

FLO TV™ User Guide