Troubleshooting Tips
Troubleshooting Tips save time and money! Review the chart below first and you may not need to call for service.
Normal Operation
•You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.
•You may hear the thermostat click when the compressor cycles on and off.
•Water will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.
•The fan may run even when the compressor does not.
•Your air conditioner is designed to cool in warm weather when the outside temperature is above 60°F(16°C) and below 115°F(46°C).
Abnormal Operation
Problem | Possible Causes | What To Do |
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| ■The air conditioner is | • Make sure the air conditioner plug is pushed |
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| unplugged. | completely into the outlet. |
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Air conditioner | ■The fuse is blown/circuit | • Check the house fuse/circuit breaker box and |
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breaker is tripped. | replace the fuse or reset the breaker. |
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does not start |
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| ■Power failure. | • If power failure occurs, turn the mode control to Off. |
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When power is restored, wait 3 minutes to restart the air conditioner to prevent tripping of the compressor overload.
■The current interrupter device was tripped on the power cord.
•Press the RESET button located on the power cord plug. If the RESET button will not stay eng aged, discontinue use of the air conditioner and contact a qualified service technician.
■Airflow is restricted. | • Make sure there are no curtains, blinds, or furniture |
| blocking the front of the air conditioner. |
■The THERMOSTAT may | • Push temperature setting button to coolest |
not be set high enough. | temperature setting of 60°F. |
Air conditioner does not cool as it should
■The air filter is dirty.
■The room may have been hot.
■Cold air is escaping.
•Clean the filter at least every 2 weeks. See the operating instructions section.
•When the air conditioner is first turned on you need to allow time for the room to cool down.
•Check for open furnace floor registers and cold air returns.
•Set the air conditioner's vent to the closed position.
■Cooling coils have iced up. • See Air Conditioner Freezing Up below.
Air conditioner ■Ice blocks the air flow and
freezing up stops the air conditioner from cooling the room.
•Set the mode control on high fan until the ice thaws out. This may indicate a bigger problem.
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