Frigidaire FFEF3000MW, FFEF4017LB BEFORE YOU CALL Solutions to Common Problems, Occurrence

BEFORE YOU CALL (Solutions to Common Problems)

IMPORTANT

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE	POSSIBLE CAUSE/SOLUTION
Range is not level.	Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
	leveling legs at base of range until the rack is level. When range is level, cooktop may
	appear out of alignment if countertop is not level.
	Weak, unstable floor. Be sure floor is level and can adequately support range. If floor is
	sagging or slopping, contact a carpenter to correct the situation.
	Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are
	square and have sufficient room for range clearance.
Cannot move	Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
appliance easily.
	Contact builder or installer to make appliance accessible.
Appliance must
be accessible for	Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
service.
Entire range or oven	Make sure cord/plug is plugged tightly into outlet.
does not operate.
	Service wiring is not complete. Call an authorized servicer.
	Electrical power outage. Check house lights to be sure. Call your local electric company for
	service.
Oven control beeps	Electronic control has detected a fault condition. Press CLEAR to clear the display and stop
and displays any F	beeping. Reprogram oven. If fault recurs, record fault number. Press CLEAR and call an
code error (ex.: F10)	authorized servicer for assistance.
Oven light does not	Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.
work.
	Electrical power outage. Check house lights to be sure. Call your local electric company for service.
Surface unit does	No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in
not heat.	this Before you Call checklist.
	Incorrect control setting. Make sure the correct control is on for the surface unit to be used.

Surface units too hot or not hot enough.

Incorrect control setting. Make sure the correct control is on for the surface unit to be used.

Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

Metalmarks.	Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
	cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
	"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
Scratches or	Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be
abrasions on	sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not
cooktop surface.	affect cooking and will become less visible with time.
	Cleaning materials not recommended for ceramic-glass cooktop have been used. See
	"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
	Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
Brown streaks or	Boilovers are cooked onto surface. Use razor blade scraper to remove soil. "Cooktop
specks.	Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.

29