Before You Call (continued)
PROBLEM
WATER DISPENSER
CAUSE | CORRECTION |
Dispenser will not dispense water.
Water has an odd taste and/or odor.
Water pressure is extremely low.
•Household water line valve is not open.
•Freezer door is not closed.
•Ice & water filter cartridge is clogged.
•Water has been in the tank for a period of time.
•Unit not properly connected to cold water line.
•Tubing used in the household water supply and installation may affect water taste and odor.
•Water has a high mineral content.
•
•Reverse osmosis system is in regenerative phase.
•Open household water line valve. See PROBLEM section ICE MAKER IS NOT MAKING ANY ICE.
•Ensure that freezer door is closed.
•Replace filter cartridge.
•Draw and discard 10 – 12 glasses of water to freshen the supply and completely rinse out the tank.
•Connect unit to cold water line that supplies water to the kitchen faucet.
•For best results, use copper tubing for water connections.
•Contact water treatment plant for help.
•Have someone turn up the
•It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase.
ODORS IN REFRIGERATOR
Interior is dirty. | • | Interior needs to be cleaned. |
| • | Food with strong odors is in |
|
| refrigerator. |
•See Care & Cleaning Chart in Care and Cleaning section.
•Cover food tightly.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
•Door was closed too hard, causing other door to open slightly.
•Refrigerator is not level. It rocks on the floor when moved slightly.
•Refrigerator is touching a wall or cabinet.
• Close both doors gently. |
• Ensure floor is level and solid, and can adequately |
support the refrigerator. Contact a carpenter to correct |
a sagging or sloping floor. |
• Ensure floor is level and solid, and can adequately |
support the refrigerator. Contact a carpenter to correct |
a sagging or sloping floor. |
Drawers are difficult to | • | Food is touching shelf on top |
move. |
| of drawer. |
| • | Track that drawers slide on is |
|
| dirty. |
• | Keep less food in drawer. |
• | Clean drawer, rollers, and track. See Care & Cleaning |
| Chart in Care and Cleaning section. |
LIGHT BULB IS NOT ON
Light bulb is not on.
•Light bulb is burned out.
•Light switch is stuck.
•No electric current is reaching refrigerator.
•See Replacing Light Bulbs in Care and Cleaning section.
•Light switch is located on side of refrigerator and freezer liners.
•See PROBLEM section RUNNING OF
REFRIGERATOR.
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