User’s Manual
CABLE NOT CONNECTED
The VGA cable is not connected to the computer.
-Check that VGA cable is connected to the computer tightly.
Troubleshooting Checklist
Symptom | Check Items | |
Computer has only | - You need to install an additional graphics card to | |
one VGA port | enable a dual monitor configuration. Check our | |
| website at www.doublesight.com/support for | |
| recommendations and requirements of selected | |
| graphics cards. | |
| - If available, consult your computer administrator | |
| or supplier for assistance in selecting and | |
| installing an additional graphics card. | |
|
| |
No picture; POWER | - Check that the monitor power switch is turned on. | |
LED Indicator is not | - Check that the power adapter is properly | |
lit | ||
connected to the monitor. | ||
| ||
| - Check that the power cord is properly connected | |
| to the power adapter. | |
| - Check that the power cord is properly connected | |
| to the power outlet. | |
| - Check that there is electrical power coming from | |
| the power outlet. Use another device to check for | |
| power. | |
|
| |
No picture; The | - Ensure that the computer is not in a power saving | |
POWER LED | mode. (Move the mouse or press a key on the | |
Indicator is green | keyboard to wake up the computer.) | |
and the SELECT | - Check that your computer is ON. | |
LED Indicator is | ||
- Check that the video signal cable is properly | ||
amber | ||
connected. | ||
| ||
|
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36 | Troubleshooting & Support |
