Before You Call (continued)
PROBLEM | CAUSE |
CORRECTION
WATER DISPENSER
Dispenser will not dispense water.
Water has an odd taste and/or odor.
Water pressure is extremely low.
•Household water line valve is not open.
•Freezer door is not closed.
•Ice & water filter cartridge is clogged.
•Water has been in the tank for a period of time.
•Unit not properly connected to cold water line.
•Tubing used in the household water supply and installation may affect water taste and odor.
•Water has a high mineral content.
•
•Reverse osmosis system is in regenerative phase.
• Open household water line valve. See PROBLEM |
section ICE MAKER IS NOT MAKING ANY ICE. |
• Ensure that freezer door is closed. |
• Replace filter cartridge. |
• Draw and discard 10 – 12 glasses of water to freshen |
the supply and completely rinse out the tank. |
• Connect unit to cold water line that supplies water to |
the kitchen faucet. |
• For best results, use copper tubing for water |
connections. |
• Contact water treatment plant for help. |
• Have someone turn up the |
on the water pump system (well systems only). |
• It is normal for a reverse osmosis system to be below |
20 psi during the regenerative phase. |
ODORS IN REFRIGERATOR
Interior is dirty. | • | Interior needs to be cleaned. |
| • | Food with strong odors is in |
|
| refrigerator. |
OPENING/CLOSING OF DOORS/DRAWERS
|
|
• | See Care & Cleaning Chart in Care and Cleaning |
| section. |
• | Cover food tightly. |
|
|
|
|
Door(s) will not close.
•Door was closed too hard, causing other door to open slightly.
•Refrigerator is not level. It rocks on the floor when moved slightly.
•Refrigerator is touching a wall or cabinet.
• Close both doors gently. |
• Ensure floor is level and solid, and can adequately |
support the refrigerator. Contact a carpenter to correct |
a sagging or sloping floor. |
• Ensure floor is level and solid, and can adequately |
support the refrigerator. Contact a carpenter to correct |
a sagging or sloping floor. |
Drawers are difficult to | • | Food is touching shelf on top |
move. |
| of drawer. |
| • | Track that drawers slide on is |
|
| dirty. |
• | Keep less food in drawer. |
• | Clean drawer, rollers, and track. See Care & Cleaning |
| Chart in Care and Cleaning section. |
LIGHT BULB IS NOT ON
Light bulb is not on.
•Light bulb is burned out.
•Light switch is stuck.
•No electric current is reaching refrigerator.
• See Replacing Light Bulbs in Care and Cleaning |
section. |
• Light switch is located on side of refrigerator and |
freezer liners. |
• See PROBLEM section RUNNING OF |
REFRIGERATOR. |
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