Problems and Solutions

Problem

Solution

Some flash modes are not

The camera is in silent mode. Turn silent mode off (P5).

available.

 

The flash does not fully

• The subject is not in range of the flash: Position the subject in range of the fl ash (P121).

• The flash window is obstructed: Hold the camera correctly (P23).

light the subject.

• Shutter speed is faster than 1/2000 s: Choose a slower shutter speed (P30, 37, 39).

 

 

• The lens is dirty: Clean the lens (Pix).

Pictures are blurred.

• The lens is blocked: Keep objects away from the lens.

• sis displayed during shooting and the focus frame is displayed in red: Check focus before shooting (P24).

 

 

• kis displayed during shooting: Use the fl ash or mount the camera on a tripod (P29).

 

 

 

• Shutter speed is slow and the ambient temperature is high: This is normal and does not indicate a malfunction.

Pictures are mottled.

• The camera has been used continuously at high temperatures or a temperature warning is displayed: Turn the cam-

 

era off and wait for it to cool down.

 

 

■ Playback

Problem

Solution

Pictures are grainy.

The pictures were taken with a different make or model of camera.

Playback zoom is unavail-

The pictures were created using ORESIZE or with a different make or model of camera.

able.

 

 

• Playback volume is too low: Adjust playback volume (P86).

No sound in movie

• The microphone was obstructed: Hold the camera correctly during recording (P2, 32).

playback.

• The speaker is obstructed: Hold the camera correctly during playback (P2, 33).

 

• The camera is in silent mode: Turn silent mode off (P5).

Selected pictures are not

Some of the pictures selected for deletion are protected. Remove protection using the device with which it was

deleted.

originally applied (P82).

 

 

File numbering is unex-

The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat-

pectedly reset.

tery-chamber cover (P12, 16).

Troubleshooting

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