Troubleshooting

Troubleshooting

Power

Problem

Possible cause

Solution

Page

The viewer does

The AC power adapter is not correctly

Check the connection.

9

not turn on.

connected.

 

 

The viewer

 

 

 

turns off

The memory card slot cover is open.

Close the memory card slot cover.

8

unexpectedly.

 

 

 

 

 

 

 

Viewing Pictures

Problem

Possible cause

Solution

Page

 

The memory card is not correctly in-

Insert the memory card in the correct

8

 

serted.

orientation.

 

 

 

 

 

 

 

The memory card or internal memory

Insert a memory card containing pic-

8, 23–

No pictures are

tures or copy pictures to the viewer

displayed.

contain no pictures.

via USB or infrared.

25

 

 

 

Unsupported image fi le format.

Use a supported format.

30

 

 

 

 

 

The pictures have been modifi ed on a

Pictures that have been modifi ed on a

8

 

computer.

computer may not display correctly.

 

 

 

 

 

 

Cannot fi nd

The picture has been modifi ed on a

The viewer may fail to read fi les that

8

picture.

computer.

have been modifi ed on a computer.

 

 

 

 

 

Copying Pictures

Problem

Possible cause

Solution

Page

Cannot copy

Pictures can not be copied directly be-

 

 

data to or from

tween internal memory and a memory

memory card.

card inserted in the viewer.

 

 

 

 

 

 

Connections

Problem

Possible cause

Solution

Page

Computer can

The USB cable is not correctly con-

Check the connection.

25

not detect

nected.

 

 

The computer does not meet the sys-

Use a computer that meets the sys-

 

internal memory.

24

 

tem requirements for FinePixViewer.

tem requirements.

 

26