Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

 

 

 

 

 

Select macro mode.

25

 

 

 

The camera

The subject is close to the camera.

Choose an option other than wQUICK AF

63

 

Focus

 

 

 

for mPOWER MANAGEMENT.

 

 

does not focus.

 

 

 

 

 

 

The subject is far away from the camera.

Cancel macro mode.

25

 

 

 

 

The subject is not suited to autofocus.

Use focus lock.

23

 

Close-ups

 

Macro mode is

The camera is in

, C, K, L, D,

Choose a different shooting mode.

32

 

 

 

not available.

W, E, F, G, or Imode.

 

 

 

 

 

Face detection

The camera is in K, L, W, O, or P

Choose a different shooting mode.

32

 

 

 

not available.

mode.

 

 

 

 

 

 

 

The subject’s face is obscured sunglasses,

Remove the obstructions.

 

 

 

 

 

a hat, long hair, or other objects.

 

 

 

Intelligent

 

No face is

The subject’s face occupies only a small

Change the composition so that the

21

 

 

area of the frame.

 

subject’s face occupies a larger area of the

 

 

Face

 

detected.

 

frame.

 

 

 

 

 

 

 

Detection

 

 

The subject’s head is tilted or horizontal.

Ask the subject to hold their head straight.

 

 

 

 

 

The camera is tilted.

 

Hold the camera straight.

16

 

 

 

 

The subject’s face is poorly lit.

Shoot in bright light.

 

 

 

Wrong subject

The selected subject is closer to the

Recompose the picture or turn face

 

 

 

 

detection off and frame the picture using

21, 23

 

 

 

selected.

center of the frame than the main subject.

focus lock.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

98