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Troubleshooting Possible causes Solutions
Can’t use the flash to
take pictures.
iThe flash is set to Suppressed Flash
mode.
iYou pressed the shutter button while the
flash was charging.
iThe battery is exhausted.
iSet the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
iWait until charging is completed before
pressing the shutter button.
iPurchase a new battery.
The playback image is
too dark even though
the flash was used.
iThe subject is too far away.
iYour fingers are obscuring the flash or
flash control sensor.
iMove closer to the subject.
iHold the camera correctly.
The image is blurred. iThe lens is dirty.
iYou photographed a distant subject with
the macro selector switch set to “E”.
iClean the lens.
iCancel Macro mode.
There is speckling on
the image.
iThe shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
iThis is a characteristic of CCDs and does
not indicate a camera fault.
Can’t format the
xD-Picture Card.
iThe xD-Picture Card contact area is
soiled.
iWipe the xD-Picture Card contact area
with a clean dry cloth.
Troubleshooting eIf you think the camera is faulty, check the following once more
Troubleshooting Possible causes Solutions
No power. iThe battery is exhausted.
iThe AC power adapter plug has come out
of the power outlet.
iReplace the batteries.
iPlug the adapter back in.
Power cuts out during
operation.
iThe battery is exhausted. iReplace the batteries.
Battery runs out quickly. iYou are using the camera in extremely
cold conditions.
iThe terminals are soiled.
iThe battery is flat.
iPut the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
iWipe the battery terminals with a clean,
dry cloth.
iPurchase new batteries.
No photograph is taken
when the shutter button
is pressed.
iNo xD-Picture Card is loaded.
iThe xD-Picture Card is fully recorded.
iThe xD-Picture Card is not formatted.
iThe xD-Picture Card contact area is soiled.
iThe xD-Picture Card is damaged.
iThe Power Save function has switched
the camera off.
iThe battery is exhausted.
iLoad an xD-Picture Card.
iInsert a new xD-Picture Card or erase
some unwanted frames.
iFormat the xD-Picture Card.
iWipe the xD-Picture Card contact area
with a clean dry cloth.
iLoad a new xD-Picture Card.
iSwitch the camera on.
iPurchase new batteries.