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Troubleshooting eIf you think the camera is faulty, check the following once more
Problem Cause Remedy
Can’t use the flash to
take pictures.
iThe flash is set to Suppressed Flash
mode.
iYou pressed the shutter button while the
flash was charging.
iThe battery is exhausted.
iSet the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
iWait until charging is completed before
pressing the shutter button.
iReplace with new batteries.
The playback image is
too dark even though
the flash was used.
iThe subject is too far away.
iYour fingers are obscuring the flash or
flash control sensor.
iMove closer to the subject.
iHold the camera correctly.
The image is blurred. iThe lens is dirty.
iThe photographed subject was too dark.
iClean the lens.
iTry standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
There is speckling on
the image.
iThe shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
iThis is a characteristic of CCDs and does
not indicate a camera fault.
Can’t format the xD-
Picture Card.
iThe xD-Picture Card contact area is
soiled.
iWipe the xD-Picture Card contact area
with a clean dry cloth.