Problems and Solutions

Playback

 

 

 

 

Problem

 

Solution

 

 

Pictures are grainy.

The pictures were taken with a different make or model of camera.

 

Playback zoom is unavail-

The pictures were created using ORESIZE or with a different make or model of camera.

able.

 

 

 

 

No sound in movie

Playback volume is too low: Adjust playback volume (P97).

 

The microphone was obstructed: Hold the camera correctly during recording (P25, 67).

playback.

The speaker is obstructed: Hold the camera correctly during playback (P69).

 

 

Selected pictures are not

Some of the pictures selected for deletion are protected. Remove protection using the device with

deleted.which it was originally applied (P90).

 

File numbering is

The battery-chamber cover was opened while the camera was on. Turn the camera off before

unexpectedly reset.

opening the battery-chamber cover (P19).

 

Connections/Miscellaneous

Problem

 

Solution

 

 

The camera is not properly connected: Connect the camera properly (P70).

 

 

An HDMI cable was connected during movie playback: Connect the camera once movie

No picture or sound.

 

playback has ended.

 

Input on the television is set to “TV”: Set input to“HDMI”.

 

The volume on the TV is too low: Adjust the volume.

 

The computer does not

Be sure the camera and computer are correctly connected (P78).

recognize the camera.

 

 

 

 

Troubleshooting

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