4.1Error Indications in the Function Number Display

When any error occurs, the operator panel indicates "U" followed by a number alternately for temporary errors, or "E" followed by a number for device alarms (permanent error).

Temporary errors can be resolved by the operator, but the device alarm requires recovery works by support engineers.

When the Error Recovery Guide is installed on your PC and if any error or device alarm has occurred, this software displays information such as error names and error codes regarding the error/alarm. Take notes of the information and click [Details] on its window to learn detailed information for troubleshooting.

Temporary Errors:

A number appearing in alternation following the "U" refers to the following type of errors:

IndicationMeaningSolution

 

 

 

U0

Shipping lock error occurred.

Confirm that the shipping lock is released.

 

 

 

U1

A paper feed error occurred.

1. Remove the jammed documents.

 

 

(Refer to "3.1 How to clear the paper

 

 

jam" on page 38.)

 

 

2. Confirm that the documents meet the

 

 

paper conditions for scanning. (Refer

 

 

to "2.2.1 Checking document condi-

 

 

tion" on page 12. )

 

 

 

U9

ADF error

Turn OFF the scanner power. Confirm/

 

 

Connect the ADF cable, then turn on the

 

 

scanner power.

 

 

 

HINT

The Error Recover Guide is stored in Setup DVD-ROM. For installing the application software, refer to "2.1 Installing the Scanner Application" in fi- 5015C Getting Started.

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