Fujitsu fi-5015C 4.2Troubleshooting

4.2Troubleshooting

		Be careful, the inside of ADF (automatic document
		Be careful, the inside of ADF (automatic document
		feeder) may become hot during the operation.

If a problem occurs, check the following items before contacting the manufacturer's authorized service center.

	Symptom	Check this item	Remedy

	Scanner does not turn	Is the main switch turned on?	Turn the main switch on.
	on.
	on.	Have you pushed the power button?	Push the power button.
		Have you pushed the power button?	Push the power button.

		Are the AC cable and AC adapter	Correctly connect the AC cable and
		properly connected to the scanner?	the AC adapter.
			Disconnect the AC cable and the AC
			adapter from the scanner, then con-
			nect them again.
			If this does not restore the power sup-
			ply, contact the store where you pur-
			chased the scanner or an authorized
			FUJITSU scanner service provider.
		Is Windows normally started up?	Push the power button again after
			completely starting up Windows.
	Scanning does not	Are the documents loaded correctly	Load the document correctly on ADF
	start.	on the ADF paper chute?	paper chute.
		Is the ADF closed completely?	Close the ADF completely.

		Is the USB cable properly con-	Correctly connect the cable. (When a
		nected?	USB hub is used, check the hub's
			power supply.)
		Does the Function Number Display	When the Function Number Display
		indicates an alarm or an error?	indicates an alarm or an error, refer to
			the Operator’s Guide "4.1 Error Indi-
			cations in the Function Number Dis-
			play" (page. 54) for removing the
			alarm or the error.
		Does the alarm state remain dis-	Turn off and on the power button.
		played even after the scanner has	If this does not eliminate the alarm
		been turned off and back on again?	state, contact the store where you pur-
			chased the scanner or an authorized
			FUJITSU scanner service provider.
	Vertical lines appear in	Is the glass dirty?	Clean the glass following the instruc-
	the generated image of		tions in the Operator's Guide "3.
	the scanned image.		Maintenance".

	The generated image	Are the documents loaded correctly?	Load the documents correctly.
	shifts or is distorted.

	Quality of generated	Are the glass or sheet guides (a	Clean dirty locations.
	image is unsatisfac-	white location) clean?
	tory.

56

Contents

P3PC-1592-05ENZ0 fi-5015CImage Scannerfi-50 Operator's Guide fi-6 CONTENTS Page INTRODUCTION ■Regulatory Information Canadian DOC Regulations Bescheimigung des Herstellers / Importeurs ENERGY STAR® ■Note, Liability How Trademarks Are Indicated In This Manual References to operating systems (OS) are indicated as follows: Manufacturer PFU LIMITED International Sales Dept., Imaging Business Division, Products Group Warning Indications Used In This Manual Symbols Used In This Manual Screen Examples In This Manual Adobe® Acrobat® ■Safety Precautions Turn the scanner OFF if it is damaged Do not put liquids inside the scanner Do not touch the inside of the scanner unless necessary Do not use the scanner if there is a strange odor Do not use aerosol sprays near the scanner Do not install the scanner on unstable surfaces Do not block the ventilation ports Do not place heavy objects or stand on top of the scanner Firmly insert the power plug Avoid any contact when scanner is in use Before moving the scanner, disconnect the power plug from the power outlet Protect the scanner from static electricity Do not install the scanner in the direct sunlight Before moving the scanner, make sure the shipping lock is locked Page NAME OF PARTS 1.1Units 1.1 Units 2. Flatbed 3. Backside PARTS OF NAME UnlockedLocked 1.2Operator Panel Page BASIC SCANNER OPERATIONS 2.1Turning ON/OFF the Scanner 2.1 Turning ON/OFF the Scanner OPERATIONS SCANNER BASIC Page ■Power Save Mode 2.2Loading Documents on ADF 2.2 Loading Documents on ADF •Documents that are not square or rectangular •Very thin documents •Photographs Do not use the following documents: Page 2.2.2 Loading documents on ADF This section explains how to load documents on ADF 1.Align the edges of the documents 1)Grasp no more than 50 sheets in a stack 2)Confirm that all the documents have the same width 4. Load the documents on the ADF paper chute 5. Adjust the side guides to the width of the documents Move the side guides so that they touch both sides of the documents 6. Scan the documents For how to scan the document, refer to "2.4 Scanning Documents" on page.19 2.3Loading Document on Flatbed Page 2.4Scanning Documents 6. Set the scan type, paper size (see below), etc., and click the [OK] button ⇒You are returned to the [Scan Settings] dialog box 7.Click the [Scan] button Page 2.5How to use the Scanner Driver 2.5 How to use the Scanner Driver 6) Configure settings for scanning and click the [OK] button 7)Click the [Scan] button Page Page Image Mode Specifies the image type for the scanned documents [Scan] button Starts scanning documents with the current settings [Preview] button Page ■ISIS Scanner Driver Page Page "Main" tab "Layout" tab Page "More" tab "Gamma" tab "About" tab 2.6Image Scanning Application MAINTENANCE 3.1How to clear the paper jam 3.2Cleaning 3.2.2 Cleaning the Flatbed ■Cleaning Method •Document holding pad - 1 Wipe gently •Document bed - 2 Wipe lightly 3.Wait for cleaned parts to dry 3.2.3 Cleaning the ADF Page Page 3.3Replacing Consumable 3.3 Replacing Consumable 3.3.2 Guidelines for Consumable Replacement Cycle Page 3.3.3Replacing the Pad ASSY Remove the 4. Install new Pad ASSY by the reverse procedure of removing 5. Press the center of the ADF to close it until it clicks 6.Reset the pad counter 1)Check that the scanner is connected to your PC and turn on the scanner Page 3.3.4Replacing the Pick roller unit 2) Pull the Pick roller unit to the fixture‘s side ⇒The Pick roller unit is removed downwards 4. Attach a new Pick roller unit to the scanner Attatch a new Pick roller unit to the scanner in reverse order of removing 2) Lock the fixture in the original place to fix the Pick roller unit Page TROUBLESHOOTING 4.1Error Indications in the Function Number Display 4.1 Error Indications in the Function Number Display ■Device alarms: TROUBLESHOOTING 4.2Troubleshooting 4.2 Troubleshooting * "Multi feed" means that more than 2 papers are fed at the same time Page SCANNER SPECIFICATIONS AP-1 AP-2 AP-3 AP-4 AP-5 AP-6 AP-7 AP-8 AP-9 AP-10 AP-11 AP-12 AP-13 AP-14 AP-15 AP-16 IN-1 IN-2 fi-5015CImage Scanner Operator's Guide