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Fujitsu fi-5530C2 5.3Remedying Common Troubles, "1.1 Turning the Scanner ON" on page, Symptom 1 Scanner cannot be turned ON

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5.3Remedying Common Troubles

This section describes troubles that may occur during scanning and how to remedy them. Before you ask for repair service, check the following flowcharts.

If you cannot solve the problem after checking the remedies in the flowcharts, check the items in "5.4 Items to check before contacting the agent where you bought the scanner" (page 117) and then contact the agent at which you bought the scanner or an authorized FUJITSU scanner service provider.

Symptom 1 Scanner cannot be turned ON.

Are power cable and AC adapter correctly connected?

YES

Are you using the correct AC cable and AC adapter supplied with the scanner from the manufacturer?

YES

Did you push the power button?

NO

NO

NO

Correctly connect power cable.

You must use the AC adapter and cable supplied with your scanner by the manufacturer. Please get the correct AC adapter and cable to connect to your scanner.

Press power button.(*)

YES

If you cannot solve the problem after taking measures, check the items in "5.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider.

*) For details about how to turn the scanner on, refer to "1.1 Turning the Scanner ON" on page 2.

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Contents

Page CONTENTS ■ Regulatory Information ■ Note of Liability ■ Safety Precautions Chapter 1 BASIC SCANNER OPERATIONS Chapter DAILY CARE Cleaning the ADF REPLACING CONSUMABLES TROUBLESHOOTING DOCUMENT SPECIFICATIONS FOR ADF Document Size Document Quality SCANNER SPECIFICATIONS APPENDIX A Page INTRODUCTION ■Regulatory Information Canadian DOC Regulations Bescheimigung des Herstellers / Importeurs ENERGY STAR® ■Note of Liability How Trademarks Are Indicated in This Manual Operating systems (OS) are indicated as follows: actually displayed, refer to the Acrobat’s "Help Manufacturer PFU LIMITED About Maintenance The user must not perform repairs on this scanner Warning Indications Used in This Manual Symbols Used In This Manual Warning Label Screen Examples In This Manual ■Safety Precautions Turn the scanner OFF if it is damaged Do not put liquids inside the scanner Do not touch the inside of the scanner unless necessary Do not use the scanner if there is a strange odor Do not use aerosol sprays near the scanner Do not install the scanner on unstable surfaces Do not block the ventilation ports Do not place heavy objects or stand on top of the scanner Firmly insert the power plug Avoid any contact when scanner is in use Before moving the scanner, disconnect the power plug from the power outlet Protect the scanner from static electricity Do not install the scanner in the direct sunlight BASIC SCANNER OPERATIONS 1.1Turning the Scanner ON 1.1 Turning the Scanner ON OPERATIONS SCANNER BASIC Page ■Power Save Mode 1.2Placing Documents on the ADF 1.2 Placing Documents on the ADF 4. Place the document on the ADF paper chute Load the documents facing the ADF paper chute.(face down) Extension 5. Adjust the side guides to the width of the document Move the side guides so that they touch both sides of the document Side guides handle Indentation 1.3Scanning Documents 1.3 Scanning Documents 4. In the application, invoke a scanner driver TWAIN 5.In the driver setup dialog box, configure settings for scanning 6.Scan the document 1.4How to Use Scanner Drivers 1.4 How to Use Scanner Drivers Page Page ■ISIS Scanner Driver ISIS Scanner Driver Setup [Main] Tab Camera You can selects a side or sides to scan Mode You can select a color mode to use from the menu IPC : Documents are scanned in binary (black-and-white)mode with Image Processing Software Option. When this setting You can specify the number of pixels (dots) per inch Dither Pattern 0 : Dither Pattern 1 : Dither Pattern 2 : Dither Pattern 3 : [Layout] Tab [Image Processing] Tab Page [Paper Handling] Tab [Gamma] Tab [Color Dropout] Tab [Compression] Tab [Imprinter] Tab [ON] Checkbox Marking this checkbox enables the imprinter function Format Template Alphabet Page [About] Tab 1.5Image Scanning Application 1.6Centralized Management of Scanners 1.6 Centralized Management of Scanners Page SCANNING VARIOUS TYPES OF DOCUMENTS Page 2.1Scanning Double-SidedDocuments 2.2Scanning Documents of Different Widths 2.3Scanning Thin Documents 2.4Scanning Documents Longer Than A3 Size 2.4Scanning Documents Longer Than A3 Size 2.5Saving Scanned Images in PDF Format 2.5 Saving Scanned Images in PDF Format ■From ScandAll PRO 4.To configure PDF-relatedsettings, click the [PDF Option] button ( ) ⇒The [Output PDF file] dialog box appears change the compression rate turn on the OCR function enhance the security Page Page ■Using Adobe Acrobat Page Page Page Page 2.6Excluding a Color from Images (Dropout Color) Page 2.7Skipping Blank Pages Page 2.8Scanning the Image Brighter 4.Click the [Color] tab, and then select [Bright] in [Preset Gamma] 6.In the [TWAIN Driver] dialog box, click the [OK] button 2.9Detecting Multifeeds Page ■To Specify the Area for Multifeed Detection Page Page 2.10 Correcting Skew 2.10 Correcting Skew 2.11 To Output Multi-Images 2.11 To Output Multi-Images ⇒The [Multi Image] dialog box appears 3.Select [Multi Image Output] under [Output mode] Select the order to output Primary: Color/Grayscale - Secondary: Binary Page 2.12 Color/Monochrome Auto Detection 3.Select [Auto Color Detection] under [Output mode] 2.13 Splitting a Page in Two Pages 4. Mark the [Split Image] checkbox 2.14 Removing Punch Holes from Images Page Page 2.15Scanning by Pressing the Scan Button on the Scanner 2.15Scanning by Pressing the Scan Button on the Scanner Page DAILY CARE 3.1Cleaning Materials and Locations requiring Cleaning 3.1 Cleaning Materials and Locations requiring Cleaning CARE DAILY 3.2Cleaning the ADF 3.2 Cleaning the ADF Feed rollers Sheet guide Pick rolles Eject rollers Page Page Page REPLACING CONSUMABLES 4.1Consumable and Replacement Cycle 4.1 Consumable and Replacement Cycle CONSUMABLES REPLACING Page 4.2Replacing the Pad ASSY 4. Attach a new Pad ASSY Insert the claws of the Pad ASSY into the holes on the ADF Claws While pressing down the Pad ASSY, slide it to the direction "A" and install it 5. Push the ADF at its center to close it, and lock the ADF Page 4.3Replacing the Pick Roller 4.3 Replacing the Pick Roller Tab Shaft Pick Roller 6. Attach new Pick roller Screw Slot Page Page Page TROUBLESHOOTING 5.1Removing Jammed Documents 5.1 Removing Jammed Documents 3. Remove the jammed documents 4. Push in the center of the ADF to close it until the ADF button is locked TROUBLESHOOTING 5.2Error Indications in the Function Number Display 5.2 Error Indications in the Function Number Display ■Device alarms: 5.3Remedying Common Troubles 5.3 Remedying Common Troubles Indication on the Function Number Display goes out Symptom 3 The scanning does not start Quality of scanned pictures or photos is not satisfactory *) For details on how to clean dirty locations, refer to "3 DAILY CARE" on page Symptom 5 Quality of scanned text or lines is unsatisfactory Symptom 6 Images are distorted or blurred Symptom 7 Vertical lines appear in the scanned image *) The ADF glass, refer to "3.2 Cleaning the ADF" on page The Function Number Display indicates an alarm after the scanner is turned ON Do paper jams (multi feed errors) occur frequently *1) For details on the requirements, refer to "6.2 Document Quality" on page *2) For details on multifeeds, refer to "2.3 Scanning Thin Documents" on page "3.2 Cleaning the ADF" on page "4.2 Replacing the Pad ASSY" on page Symptom10 The ADF have frequent troubles not picking documents *1) For details, refer to "6.2 Document Quality" on page *2) For details, refer to "2.3 Scanning Thin Documents" on page *3) For details, refer to "4 REPLACING CONSUMABLES" on page *4) For details, refer to "3.2 Cleaning the ADF" on page Symptom 11 The scanned images are elongated There is a shadow on the leading edge of the scanned images 5.4Items to check before contacting the agent where you bought the scanner ■Problems in Installation or PC connection Page 5.5Checking Labels on the Scanner DOCUMENT SPECIFICATIONS FOR ADF 6.1Document Size 6.2Document Quality ■Precautions The following documents may not be scanned successfully Documents of •Wrinkled or curled documents (Refer to HINT on page 125.) •Folded or torn documents Cleaning: If document jams occur frequently, clean the Pad Page 6.3Maximum ADF Capacity 6.4Area Not To Be Perforated 6.5Specifying How to Detect Multifeed Page SCANNER SPECIFICATIONS 7.1Basic Specifications 7.1 Basic Specifications SPECIFICATIONS SCANNER 7.2Installation Specifications 7.3External Dimensions Page AP-1 The events available for this function are: -Scan Button (Press the [Scan] button) Send to AP-2 AP-3 APPENDIX B GLOSSARY OF TERMS A4 size A5 size A6 size AP-5 Default settings Density Dither Document jam dpi AP-7 Flatbed Gamma Grayscale Halftone processing Image emphasis AP-9 Mirror image Moire Patterns Noise removal Operator panel Optical sensor Photograph mode (White level follower OFF) Pick roller Pick start time Pixel (Picture Element) Portrait Separation roller Simplex reading mode Smoothing Storage temperature/humidity Terminator TWAIN (Technology Without Any Interesting Name) Ultrasonic sensor USB (Universal Serial Bus) White level follower White Reference Stripe Page IN-1 [Make only the first page searchable] Pad ASSY 82 Pick roller Capacity of ADF fi-5530C2Image Scanner Operator's Guide P3PC-1922-05ENZ0