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L i f e B o o k P 7 0 0 0 N o t e b o o k – S e c t i o n S i x
TROUBLESHOOTING TABLE
Problem | Page |
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 70 Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 70 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 71 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 71 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 71 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 72 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 72
Problem | Page |
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 72 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 72 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 73 Shutdown and Startup Problems . . . . . . . . . . . . page 74 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 75 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 76
Problem | Possible Cause | Possible Solutions | |
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Audio Problems |
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There is no sound | The software volume control | Adjust the sound volume control settings in your software, | |
coming from the | is set too low. | operating system and applications. You can also use the | |
| [Fn+F9] key combination. Pressing [F9] repeatedly while | ||
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| holding [Fn] will increase the notebook volume. | |
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| Headphones are plugged into | Plugging in headphones disables the | |
| your notebook. | remove the headphones. | |
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| BIOS audio settings are | Set the BIOS setup utility to the default values within the | |
| incorrect. | Multimedia Device Configuration menu. (See BIOS Setup | |
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| Utility on page 27 for more information) | |
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| Software driver is not config- | Refer to your application and operating system documen- | |
| ured correctly. | tation for help. | |
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| Sound may be set to Mute. | Click on the Volume icon in the system tray and verify that | |
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| the Mute checkbox is not set. You can also use the [Fn+F3] | |
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| key combination. Pressing [F3] while holding [Fn] will | |
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| toggle the audio Mute on and off. | |
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| Device Manager may not be | Go to the Control Panel | |
| set correctly. | ware tab. Click the [Device Manager] button and scroll | |
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| down to “Sound, Video and Game Controllers”. Click the | |
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| “+” symbol and scroll down the list that appears to see if | |
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| there is a yellow exclamation point next to any of the items. | |
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| If there is, you will need to reload the related driver. | |
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LifeBook notebook | Protective sheet is still in the | Remove the protective sheet from the tray. | |
fails to recognize disc | optical drive tray. |
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in optical drive. |
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The disc is not pushed down | Open optical drive tray and | ||
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| onto the center of the drive. |
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| Optical drive tray is not | Push on the front of the optical drive tray until it latches. | |
| latched shut. |
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| Incorrect DVD Player or no | Install DVD Player software. (See “Using the Optical Drive | |
| player software is installed. | Software” on page 38 for more information.) | |
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| Wrong drive designator was | Verify the drive designator used by the application is the | |
| used for optical drive in the | same as the one used by the operating system. When the | |
| application. | operating system is booted from a DVD/CD, drive designa- | |
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| tions are automatically adjusted. | |
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| DVD/CD disc is dirty or | Wipe disc with | |
| defective. | it still will not work try a different disc. | |
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