Fujitsu S7010D manual Problem Possible Cause Possible Solution Unavailable

S Series.book Page 107 Thursday, February 19, 2004 4:52 PM

W I r e l e s s L A N U s e r ’ s G u i d e

Troubleshooting

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem	Possible Cause	Possible Solution
Unavailable		Ad hoc connection: verify that the network names (SSID’s) and network
network		keys (WEP) of all computers to be connected have been configured
connection		correctly. SSID’s and WEP key values must be identical on each machine.
		Access Point (Infrastructure) connection: set the network name (SSID)
	Incorrect network name	and network key to the same values as those of the access point.
		Set the Network Authentication value identically to that of the Access
	(SSID) or network key
		Point. Please consult your network administrator for this value, if
		necessary.
		For the method of setting network authentication, refer to the following
		pages:· Windows XP: “Assigning parameters” on page 97·
		Windows 2000: “Assigning parameters” on page 102
		Ad hoc connection: Retry connection after shortening the distance to
		the destination computer or removing any obstacles for better sight.
	Poor radio wave	Access Point (Infrastructure) connection: Retry connection after short-
	condition	ening the distance to the access point or removing any obstacles for
		better sight.
		To check the wave condition, refer to the following pages:· Windows
		XP: “Confirming the status of the radio waves” on page 101.· Windows
		2000: “Confirming the status of the radio waves” on page 105
	Radio wave	Check if the wireless switch is turned ON. Also verify “Disable Radio” is
		not checked in “Network setting” window. Refer to “Starting Transmis-
	transmission has
		sion” on page 96.
	stopped
	The computer to be	Check if the computer to be connected is turned ON.
	connected is turned off
	Active channel	If there is any other wireless LAN network nearby, change channels to
		avoid active channel duplication. For the method of checking active
	duplication due to
		channels, refer to the following pages:· Windows XP: “Confirming the
	multiple wireless LAN
		status of the radio waves” on page 101· Windows 2000: “Confirming
	networks
		the status of the radio waves” on page 105
	No right of access to	Check if you have a right of access to the network to be connected with.
	the network to be
	connected
		Check the protocol, work group name or shared setting.
	Incorrectly-performed	For the method of checking, refer to the following pages:· Windows XP:
	network setting
		“Connection to the Network” on page 99· Windows 2000: “Connec-
		tion to the Network” on page 103
	Unmatched [Network	If the setting of [Network authentication (shared mode)] is not matched
		with that of access point or computer to be connected with, no commu-
	authentication (shared
		nication can be established. Check the parameter setting.Refer to
	mode)] settings in
		“Assigning parameters” on page 97.
	Windows XP

107