S Series.book Page 107 Thursday, February 19, 2004 4:52 PM

W I r e l e s s L A N U s e r ’ s G u i d e

Troubleshooting

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

 

Ad hoc connection: verify that the network names (SSID’s) and network

network

 

keys (WEP) of all computers to be connected have been configured

connection

 

correctly. SSID’s and WEP key values must be identical on each machine.

 

 

Access Point (Infrastructure) connection: set the network name (SSID)

 

Incorrect network name

and network key to the same values as those of the access point.

 

Set the Network Authentication value identically to that of the Access

 

(SSID) or network key

 

Point. Please consult your network administrator for this value, if

 

 

 

 

necessary.

 

 

For the method of setting network authentication, refer to the following

 

 

pages:· Windows XP: “Assigning parameters” on page 97·

 

 

Windows 2000: “Assigning parameters” on page 102

 

 

 

 

 

Ad hoc connection: Retry connection after shortening the distance to

 

 

the destination computer or removing any obstacles for better sight.

 

Poor radio wave

Access Point (Infrastructure) connection: Retry connection after short-

 

condition

ening the distance to the access point or removing any obstacles for

 

 

better sight.

 

 

To check the wave condition, refer to the following pages:· Windows

 

 

XP: “Confirming the status of the radio waves” on page 101.· Windows

 

 

2000: “Confirming the status of the radio waves” on page 105

 

 

 

 

Radio wave

Check if the wireless switch is turned ON. Also verify “Disable Radio” is

 

not checked in “Network setting” window. Refer to “Starting Transmis-

 

transmission has

 

sion” on page 96.

 

stopped

 

 

 

 

 

 

The computer to be

Check if the computer to be connected is turned ON.

 

 

 

connected is turned off

 

 

 

 

 

Active channel

If there is any other wireless LAN network nearby, change channels to

 

avoid active channel duplication. For the method of checking active

 

duplication due to

 

channels, refer to the following pages:· Windows XP: “Confirming the

 

multiple wireless LAN

 

status of the radio waves” on page 101· Windows 2000: “Confirming

 

networks

 

the status of the radio waves” on page 105

 

 

 

 

 

 

No right of access to

Check if you have a right of access to the network to be connected with.

 

 

 

the network to be

 

 

connected

 

 

 

 

 

 

Check the protocol, work group name or shared setting.

 

Incorrectly-performed

For the method of checking, refer to the following pages:· Windows XP:

 

network setting

 

“Connection to the Network” on page 99· Windows 2000: “Connec-

 

 

 

 

tion to the Network” on page 103

 

 

 

 

Unmatched [Network

If the setting of [Network authentication (shared mode)] is not matched

 

with that of access point or computer to be connected with, no commu-

 

authentication (shared

 

nication can be established. Check the parameter setting.Refer to

 

mode)] settings in

 

“Assigning parameters” on page 97.

 

Windows XP

 

 

 

 

 

107

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Image 117
Fujitsu S7010D manual Problem Possible Cause Possible Solution Unavailable

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