Fujitsu Computers Ltd. Service Planning Guide

SPG-B-48-158

Issue 3.0

25 August 1999

 

 

 

Local marketing plans must be obtained from local marketing

organisations

1 OUTLINE DESCRIPTION

1.1Overview

1.2Hardware

1.2.1Basic system units

1.2.2Migration path

1.2.3Options available

1.2.4System software

1.3Release time scales and identification

1.4Approvals

2 SERVICE OPERATIONS AND SPARE PARTS LOGISTICS

2.1Manpower forecasts

2.2Software and tools

2.2.1Diagnostic software and Documentation

2.2.2Special Tools

2.2.3Utilities CD

2.3Service Partner Program and Authorisation

2.4Support routes

2.5Technical Training

2.6LifeBook Warranty Terms and Conditions, Warranty Repair Service

2.7Warranty Reimbursement rules and practices

2.8Spare part supply

2.9Reference products

Appendix A:

Repair Centre contact information

Appendix B:

Reference products

Appendix C:

Spare Parts List

Inquiries to:

Authority:

 

Ray Malkin

MOBILE COMPUTING SUPPORT

SUPPORT MANAGER

FUJITSU COMPUTERS LTD

FUJITSU COMPUTERS LTD

BRACKNELL, BERKSHIRE, UK

BRACKNELL, BERKSHIRE, UK

ã1999 Fujitsu Computers Ltd.

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Fujitsu SPG-B-48-158 warranty Outline Description, Service Operations and Spare Parts Logistics