Fujitsu SPG-B-48-158 warranty Mobile Computing Support

Fujitsu Computers Ltd. Service Planning Guide

SPG-B-48-158 Issue 3.0 25 August 1999

which provides a DOS driver for the external CD-ROM is common. Utilities and applications installed on pre-installation data will be included on the CD.

Utility CDs will be available orderable separately through spare parts logistics.

2.3 Service Partner Program and Authorisation

FUJITSU COMPUTERS LTD have launched a comprehensive Service Partner Program, which includes a wide selection of advanced support activities for the FUJITSU COMPUTERS European Service Partner Network.

For more information of becoming a FUJITSU COMPUTERS Authorised Service Partner, or for membership criteria and application forms, please contact your local FUJITSU COMPUTERS Trading Company or FUJITSU COMPUTERS – Mobile Computing Division, Platform Development & Support. See contact details in chapter 2.4.

2.4 Support routes

Resources for technical support should be used in the following order:

Service Engineers

Second line Support Experts

Help Desk Providers, Regional Repair Centres, Authorised Service

Partners

FUJITSU COMPUTERS LTD, Mobile Computing Division

Platform Development & Support

Phone: +44-1344-475273

Fax: +44-1344-475987

ITN: 7263 5273

Mail address:

FUJITSU COMPUTERS LTD

MOBILE COMPUTING SUPPORT

Lovelace Road,

Bracknell,

Berkshire RG12 8SN

United Kingdom

2.5 Training

Training courses which will include Lifebook B112 products will be available in April – May 1999 in a couple of European locations. Exact dates and locations are

ã1999 Fujitsu Computers Ltd.

Page 9 of 15