Troubleshooting the Printer
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Troubleshooting the Printer
I cannot print.
❑The default setting for the printer port mode is correct for most printers. If
you cannot print, try changing the printer port mode.
1Click Start on the Windows® taskbar, and then click Settings.
2Click Control Panel, then Sony Notebook Setup, and select the Printer
tab. If the printer port mode is set to ECP, change it to bi-directional. If
the printer port mode is set to bi-directional, change it to ECP. See
“Displaying the Sony Notebook Setup Screen” for more information.
Your connected printer may not function after the computer resumes from a
power saving mode.
To reset the printer connection:
1Click Start on the Windows® taskbar, select Settings, and select Control
Panel.
2Click the Printers folder.
3Right-click on the icon of the printer that is not functioning, and select
Properties to open the Properties window.
4Click OK. The printer should now function properly.
Ensure that the printer is compatible with the Windows® operating system
installed on your computer and that it has the correct printer drivers.