Troubleshooting Your Computer

4Press Î to select Exit, then press Ð to select Get Default Values. The message “Load default values for all SETUP items” appears.

5Press the Enter key. The Setup Confirmation window appears.

6Select Yes, and press the Enter key.

7Select Exit (Save Changes), then press the Enter key. The Setup Confirmation window appears.

8Select Yes, then press the Enter key. The computer restarts.

If this occurs on a regular basis, contact Sony Computing Support (http://www.sony.com/pcsupport).

My computer starts, but the message “Operating system not found” appears, and Windows does not start.

If you have connected a docking station with a floppy disk drive or an external floppy disk drive, make sure there is no floppy disk in the floppy disk drive (non-bootable).

If a non-bootable floppy disk is in the drive, proceed as follows:

1 Shut down the computer, then remove the floppy disk.

2 Restart the computer and confirm that the Windows operating system starts properly.

If Windows still does not start, follow the steps below to initialize the BIOS: 1 Remove any floppy disk from the floppy disk drive.

2 Shut down the computer.

3 Remove any peripheral devices connected to the computer.

4 Turn on the computer.

5 Press the F2 key when the Sony logo appears. The BIOS setup menu window appears.

6 Press the directional arrow keys to select the Exit menu.

7 Press the arrow keys to select Get Default Values, then press the Enter key. The message “Load default values for all SETUP items” appears.

8 Press the Enter key, and select Yes.

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